Project Manager -Cognos Server Admin- (Onsite)

Project manager-Cognos Server Admin

Type: Full time permanent.

Location: Hybrid-Tampa, FL.

Job Summary

We are seeking a dedicatedManager, Cognos Server Administration to join our team. In this position, you are responsible to oversee the administration, optimization, and governance of IBM Cognos environments that support enterprise-wide reporting and analytics. Reporting to the Director of Data Analytics & Reporting, this leader will manage a technical team responsible for Cognos server maintenance, platform performance, content governance, and enterprise user support. The ideal candidate will-versed in Cognos architecture and administration, has a proven track record of managing BI infrastructure teams, and is passionate about delivering scalable, secure and reliable reporting solutions. This role serves as a critical liaison between Data Analytics, IT infrastructure, and business users

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Collaborate with IT, DBAs, and Data Engineering to ensure efficient data integrations, performant queries, and reliable refresh cycles

Develop and maintain technical runbooks, documentation, and standard operating procedures for system maintenance and incident response

Drive continuous improvements in deployment pipelines, performance, and platform governance

Ensure system uptime, reliability, and performance through proactive monitoring, root-cause analysis, and capacity planning

Evaluate and recommend improvements to Cognos architecture and integration with cloud platforms or data lakes as needed

Lead, manage, and mentor a team responsible for the administration of IBM Cognos environments, including system upgrades, patching, server configuration, and platform performance

Maintain vendor relationships (e.g., IBM, Snowflake, Rivery) and manage support tickets for Cognos platform issues

Manage and govern the deployment of pipelines for BI assets, including packages, reports, dashboards, and data modules across environments

Oversee Cognos security administration, including user provisioning, role-based access, and data source credentials

Oversee intake, privatization, and resolution of system-level support tickets, performance issues and enhancement requests

Own and manage the full life-cycleof the Framework Manager, ensuring scalability, performance, and documentation

Partner with Analytics and Reporting teams to provide optimal authoring environments and promote governed self-service reporting

Represent the Server Administration function in cross-functional meetings and initiatives related to enterprise reporting infrastructure

Required Education and/or Experience

High school diploma or GED equivalent, required

Bachelor s degree in Information Systems, Computer Science, Engineering, or a related field

Experience with efficient distribution of reports needed by varying positions and locations within the organization

Experience with packaging data sets and data modules for efficient data query costs

Familiarity with modern DevOps practices in BI environments

Minimum 4 years of experience in IBM Cognos administration, including server configuration, performance tuning, and environment management. At least 2 years of experience managing or leading technical teams in a business intelligence or data infrastructure environment. Hands-on experience with Cognos 11.x or Cognos 12.x architecture, configuration, upgrades, and content management

Proficiency in Snowflake, Rivery (or equivalent ETL platforms), and general SQL performance optimization

Preferred Education and/or Experience

Experience supporting reporting infrastructure in a healthcare, DME, or similarly regulated industry.

Familiarity with enterprise data warehouse design (Star Schema, Snowflake Schema).

Graduate degree in Information Systems, Data Engineering, or a related field.

Prior involvement in change management, system migrations, or BI tool rollouts.

Understanding of data governance and metadata management principles.

Skills and Competencies

Ability to manage multiple projects in a fast-paced, collaborative environment

Ability to translate complex BI infrastructure requirements into actionable project plans

Deep technical knowledge of IBM Cognos system administration, performance tuning, and troubleshooting

Effectively communicate in English; both oral and written

Excellent verbal and written communication skills; ability to convey technical concepts to non-technical audiences

Experience developing standard operating procedures and documentation

Experience working within ITIL or similar support frameworks

High attention to detail and a commitment to platform reliability and user experience

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Multi-task along with attention to detail

Proactive and service-oriented mindset with a desire to enable analytics at scale

Self-motivation, organized, time-management and deductive problem solving skills

Strong leadership, planning, and delegation skills

Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands