Project Manager

Job Title: Project Manager 3 – Imaging / Document Management

📍 Location: Richmond, VA (Onsite)

📅 Duration: 04/01/2026 – 10/07/2026

💼 Employment Type: Contract (1099/C2C)

About the Role

We are seeking a highly experienced Project Manager – Document Management & Imaging to lead enterprise-wide document capture, classification, and content management initiatives. This role requires a seasoned professional with deep expertise in ECM/EDMS platforms, intelligent document processing, and AI/ML-driven automation.

The ideal candidate will assess current-state workflows, identify inefficiencies, and drive transformation initiatives to improve operational efficiency, accuracy, and compliance.

Key Responsibilities

Program Leadership & Governance

• Lead, mentor, and manage a team of document management professionals.
• Establish governance frameworks including SLAs, KPIs, and performance metrics.
• Provide regular program updates, risk assessments, and status reporting to leadership.
• Manage multiple concurrent initiatives while aligning with organizational priorities.

Business Process Improvement

• Analyze and document current and future state workflows using process maps, swimlanes, and SIPOC diagrams.
• Identify bottlenecks and implement process improvements using Lean/Six Sigma methodologies.
• Optimize document intake processes across fax, email, physical mail, and electronic channels.

Document Capture & Routing

• Serve as SME for document capture platforms such as RightFax and Kofax.
• Configure and manage routing rules for automated document classification and delivery.
• Oversee integrations with enterprise systems and downstream applications.

ECM / EDMS Management

• Manage enterprise content platforms such as Laserfiche, IBM FileNet, or Hyland (OnBase/Perceptive Content).
• Define document taxonomy, metadata, retention policies, and access controls.
• Ensure system reliability, scalability, and compliance with organizational standards.

AI/ML & Intelligent Automation

• Implement AI/ML solutions for document classification, OCR enhancement, and data extraction.
• Develop intelligent routing and automation frameworks to reduce manual effort.
• Measure and report automation benefits (efficiency gains, error reduction, cycle time improvements).
• Stay updated with emerging technologies in document intelligence and generative AI.

Stakeholder Management

• Facilitate requirements gathering sessions and translate business needs into technical solutions.
• Act as a liaison between business, IT, vendors, and compliance teams.
• Communicate complex technical concepts to non-technical stakeholders effectively.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, Business Administration, or related field.
• 10 years of experience in document/content/records management.
• 5 years of leadership or program management experience.
• 7 years of hands-on experience with:
• Document capture tools (RightFax, Kofax, or similar)
• ECM/EDMS platforms (Laserfiche, FileNet, Hyland)
• AI/ML-based document processing solutions
• OCR, ICR, barcode recognition, and forms processing
• Strong experience in requirements gathering, stakeholder management, and SDLC.
• Proficiency in project management tools (Jira, MS Project, Azure DevOps).
• Excellent analytical, communication, and organizational skills.

Preferred Qualifications

• PMP, PgMP, or equivalent certification.
• Lean Six Sigma (Green Belt/Black Belt).
• Certified Information Professional (CIP) or Certified Records Manager (CRM).
• Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere).
• Knowledge of compliance frameworks (HIPAA, SOX, FOIA, NARA).
• Experience with cloud-based ECM platforms and migration initiatives.