What are the responsibilities and job description for the Accounts Receivable Analyst (AR) position at Techgene Solutions?
Position: Accounts Receivable Analyst (AR)
Location: Wixom, MI
Duration: 3 month
Position Overview
Our client is seeking an Accounts Receivable Analyst to support cash flow objectives through effective account management, payment resolution, and customer support. This role serves as a key liaison between customers, finance, sales, and billing teams to ensure accurate invoicing, timely collections, and efficient resolution of account issues. The successful candidate will be detail-oriented, analytical, and comfortable managing multiple priorities in a dynamic business environment.
Key Responsibilities
- Oversee a designated group of customer accounts across multiple business segments.
- Monitor outstanding balances and take appropriate action to accelerate collections and reduce aging receivables.
- Investigate and resolve payment discrepancies, deductions, short pays, and other account issues.
- Build productive relationships with customer accounts payable contacts to support timely payment processing.
- Partner with internal teams, including Sales, Customer Service, and Finance, to address billing concerns and improve payment performance.
- Apply customer remittances accurately and perform account reconciliations to maintain account integrity.
- Support invoice delivery requirements, including submission through customer-specific portals and systems.
- Process billing corrections, pricing adjustments, credit card transactions, and other account maintenance activities as needed.
- Provide customers with requested documentation such as invoices, statements, and backup materials.
- Identify opportunities to improve receivable processes, controls, and workflow efficiencies.
- Cross-train and provide coverage for other team members when necessary.
- Participate in departmental initiatives, projects, and process improvement efforts.
- Maintain compliance with client policies, quality standards, and established operating procedures.
Required Qualifications
- High school diploma or equivalent required.
- At least two years of experience in accounts receivable, collections, credit, or a related finance function.
- Working knowledge of accounting fundamentals and financial transaction processes.
- Strong proficiency with Microsoft Excel, including experience using formulas, lookups, and pivot tables to analyze data.
- Experience working with SAP.
- Effective written and verbal communication skills with the ability to work collaboratively with customers and internal stakeholders.
- Demonstrated success resolving payment issues and driving collection efforts to positive outcomes.
- Strong analytical, problem-solving, and organizational skills.
- Ability to manage multiple priorities and adapt in a fast-paced environment.
- Detail-oriented with a commitment to accuracy and continuous improvement.
- Team-player mindset with a willingness to support cross-functional initiatives.
Preferred Qualifications
- Associate degree in Accounting, Finance, Business, or a related field.
- Experience supporting manufacturing, automotive, or industrial organizations.
- Familiarity with OEM and aftermarket customer billing or payment portal systems.
- Prior experience working in a high-volume accounts receivable environment.