What are the responsibilities and job description for the Office Specialist 2 position at Techgene Solutions LLC?
Job Title: Office Specialist 2
Job Summary:
Key Responsibilities:1. Certificate Order Fulfillment (50%)
2. Mail & Payment Processing (35%)
3. Filing & Records Management (5%)
4. Miscellaneous Duties (10%)
Required Qualifications:
Preferred Skills:
Work Environment:
Location: Boise, ID (Onsite – Downtown)
Address: Boise, ID 83702
Duration: 6 Months Contract
Start Date: April 20, 2026
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM
Job Summary:
We are seeking a detail-oriented Office Specialist 2 to support the Client. This role involves processing certificate requests, handling mail and payments, maintaining records, and ensuring compliance with state regulations. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle confidential information.
Key Responsibilities:1. Certificate Order Fulfillment (50%)
- Review and verify eligibility for certificate requests
- Compare identification signatures with request forms
- Research records across multiple systems and jurisdictions
- Investigate discrepancies before processing orders
- Print, seal, and prepare certified documents for mailing
- File and retrieve both physical and digital records
- Coordinate Apostille requests with the Secretary of State
2. Mail & Payment Processing (35%)
- Sort, distribute, and manage incoming correspondence
- Verify and process payments accurately in the system
- Ensure daily balancing of financial transactions
- Scan and maintain document records for clarity and accuracy
- Locate records using computerized indexing systems
3. Filing & Records Management (5%)
- Maintain organized filing systems (alphabetical, numerical, date-based)
- Update and manage document storage systems
4. Miscellaneous Duties (10%)
- Reissue certificates not received by customers
- Maintain strict confidentiality of vital records data
- Identify and correct data errors in systems
- Explain applicable laws and regulations to customers and stakeholders
- Utilize PDF tools to manage documentation
- Perform additional administrative tasks as assigned
Required Qualifications:
- 1–2 years of administrative or clerical experience
- Strong attention to detail and accuracy
- Basic computer skills and data entry experience
- Ability to handle confidential information responsibly
- Good communication and organizational skills
Preferred Skills:
- Experience with document management or records systems
- Familiarity with payment processing
- Knowledge of Microsoft Office tools and PDF software
Work Environment:
- Fully onsite role in a professional office setting
- Fast-paced environment with high attention to detail required