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Workforce Central Support Lead

TechClub Inc
Dallas, TX Contractor
POSTED ON 7/31/2026
AVAILABLE BEFORE 8/30/2026

Role Descriptions: Workforce Central Support Lead


Provide production support primairly being governed by INCs and SCTasks in ServiceNow

Perform batch monitoring and take corrective actions in case of any issues

Perform periodic maintenance activities

Adhere to the production support SLAs agreed between TCS and customer

Keep the documentation updated w.r.t. Issues resolved and any new SOPs

Skills


Experience on Oracle Time clocks


Experience on Integration of punch time into Oracle Time & Labor


Experience on Kronos WFC in a plus


Experience on Production Support, SLAs, daily monitoring of application and timely resolution in case of failures


Experience on ServiceNow

Hourly Wage Estimation for Workforce Central Support Lead in Dallas, TX
$41.00 to $53.00
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