What are the responsibilities and job description for the Director of Business Development position at Tech-Nique Partners?
About the Role:
We are seeking a highly strategic and results-driven Director of Business Development with strong experience in SaaS solutions and a background in reverse logistics, returns management, supply chain, or logistics. This leader will be responsible for building and expanding key partnerships, developing new revenue channels, and driving enterprise-level growth within a fast-scaling environment.
This role requires someone who understands both the technical and operational challenges brands face in the post-purchase ecosystem, and who can translate that knowledge into compelling value propositions.
Key Responsibilities
Business Development & Revenue Growth
- Identify, develop, and close new revenue opportunities within enterprise and mid-market accounts.
- Build a scalable pipeline aligned with company growth goals.
- Develop and execute go-to-market strategies targeting retailers, 3PLs, logistics networks, and e-commerce brands.
- Lead strategic sales cycles from initial outreach to contract negotiation.
Partnership & Ecosystem Growth
- Build and manage relationships with logistics partners, reverse logistics providers, 3PLs, and supply chain technology platforms.
- Identify cross-selling and integration opportunities that strengthen the company’s overall ecosystem.
- Collaborate with product and engineering teams to communicate market needs and influence roadmap decisions.
Market Strategy & Insights
- Maintain deep understanding of industry trends, competitor offerings, and customer pain points in the reverse logistics and returns space.
- Provide market feedback to leadership to refine messaging, positioning, and commercial strategy.
- Represent the company at industry conferences, trade shows, and partner events.
Leadership & Collaboration
- Partner closely with Marketing to develop campaigns, case studies, and demand-generation initiatives.
- Mentor and support junior business development team members as the organization scales.
Required Qualifications
- 7–12 years of experience in Business Development, Strategic Partnerships, or Enterprise Sales.
- Proven experience in SaaS, ideally within e-commerce, logistics, or supply chain tech.
- Direct exposure to reverse logistics, returns management, or supply chain operations (preferred).
- Strong network within retail, logistics, or e-commerce ecosystems is a major plus.
- Demonstrated ability to manage long sales cycles and close complex enterprise deals.
- Exceptional communication, negotiation, and executive-level relationship-building skills.
- Highly analytical, strategic thinker with a track record of delivering revenue growth.
Preferred Skills
- Experience with integrations/API-driven SaaS solutions.
- Understanding of warehouse operations, 3PL workflows, and post-purchase systems.
- Ability to translate operational challenges into clear technical requirements.
- Strong presentation and storytelling abilities.