Solumina L2 Support Specialist

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Role Overview:

The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.

Roles & Responsibilities:

• Experience with iBASEt Solumina MES iSeries (i090 to i120), including manufacturing execution, quality management, and paperless shop‑floor operations.
• Hands‑on experience with Solumina iSeries, latest release i120, supporting MES, SQM, and model‑based manufacturing capabilities.
• Develop and configure Solumina MES modules as per functional and technical requirements.
• Implement integrations between Solumina MES and ERP, PLM, and shop‑floor automation systems.
• Participate in Solumina integration design, development, and testing to ensure stable and scalable solutions.
• Work with analysts, architects, and business teams to translate use cases into technical solutions.
• Develop, debug, and maintain Solumina workflows, data mappings, and customizations.
• Support PoC development and validate technical feasibility of new enhancements.
• Perform unit testing, troubleshoot issues, and ensure smooth deployment across environments.

Technical skills:

• Hands‑on experience with Solumina MES platform including configuration and development.
• Strong understanding of Solumina data structures, tables, and business rules for integration and customization.
• MES–ERP–PLM integration skills and familiarity with manufacturing processes.
• Experience with system integration technologies (APIs, message brokers, event-driven patterns like JMS/Kafka).
• Knowledge of shop‑floor automation systems and Level‑2 interfaces.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.