What are the responsibilities and job description for the Release Manager (Salesforce) position at Tech Mahindra (Americas) Inc.?
Job Details
Title: Release Manager (Salesforce)
Cleveland, OH Onsite
Role summary
Lead the end-to-end Salesforce release lifecycle planning, governance, and execution using DevOps Center and Git to deliver compliant, low-risk releases across GovCloud and commercial orgs.
Key responsibilities
- Own release calendars, environments strategy, and branching/versioning standards with DevOps Center Git CI/CD.
- Chair change advisory/risk reviews; define deploy/runbooks, backout plans, and quality gates (unit tests, static code analysis).
- Coordinate sandbox refreshes, data masking, UAT, and production cutovers; track KPIs (lead time, change failure rate).
- Ensure evidence, approvals, and separation of duties satisfy compliance audits; align process to GovCloud expectations when in scope.
Qualifications
- 5 years in Salesforce release/change management; expert with DevOps Center, Git, and automated pipelines.
- Strong understanding of Salesforce metadata/types, test automation, and incident/problem management.
- Experience supporting regulated environments (e.g., FedRAMP High / DoD IL4-IL5) a plus.
- Excellent cross-functional coordination and communication skills; ITIL foundation preferred.
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Salary : $120,000 - $140,000
