Windows Systems Administrator

Scope of Services

We are seeking a Systems Administrator to play a key role in the oversight, management, troubleshooting, and execution of cloud services and platforms supporting enterprise infrastructure, applications, data, and business operations.

This role is responsible for administering and maintaining server environments, cloud platforms, identity and access management, Microsoft 365, and enterprise infrastructure. Responsibilities include managing user access, implementing security measures, monitoring system performance, and supporting complex technology initiatives across infrastructure, networking, cloud, cybersecurity, compliance, application hosting, and data management.

The Systems Administrator will work on projects and operational support activities of medium to high complexity and will be expected to provide daily administration, maintenance, and support for Windows and Linux server environments while taking ownership of complex technical issues.

Education

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Equivalent professional experience will be considered in lieu of a degree.

Required Experience

• 2–3 years of experience administering Windows Server 2012 R2, 2016, 2019, and 2022.
• 2–3 years of IIS Administration.
• 2–3 years of experience with network communications, including:
• TCP/IP
• DNS
• Samba/CIFS file sharing
• NTFS permissions
• 2–3 years of strong professional experience with AWS cloud services.
• 2–3 years of experience with Microsoft Azure (preferred).
• Experience with additional cloud providers such as Google Cloud Platform (GCP) is preferred.
• Experience administering Microsoft enterprise platforms is preferred.
• 3–5 years of experience supporting infrastructure and network environments, including systems operations, administration, maintenance, and support.
• Experience supporting middleware technologies such as:
• API Management
• IT Service Automation tools
• Batch processing services (preferred)
• 5–8 years of professional experience in systems engineering or a related field.

Primary Responsibilities

• Support and expand enterprise infrastructure.
• Coordinate server configuration and administration with internal teams and third-party vendors.
• Recommend server and software upgrades.
• Monitor systems and applications to ensure security, availability, and performance.
• Evaluate network performance, including:
• Availability
• Utilization
• Throughput
• Goodput
• Latency
• Plan, install, configure, and test infrastructure components.
• Define network standards, security policies, and firewall configurations.
• Monitor system performance and perform tuning and troubleshooting.
• Escalate issues to vendors when appropriate.
• Build and maintain strong working relationships across cross-functional teams.
• Identify opportunities to improve system performance, efficiency, and cost optimization.
• Create and manage Azure DevOps projects, Git repositories, and CI/CD pipelines.
• Configure and administer Azure DevOps organizational settings.
• Assist with the design, deployment, and hosting of enterprise application solutions.
• Deploy, administer, and support AWS, Microsoft Azure, and other cloud platforms.
• Provide technical support and guidance to software development teams.
• Perform additional duties as assigned.

Required Knowledge, Skills & Abilities

• Strong analytical and problem-solving skills.
• Ability to assess business and technical needs and recommend effective solutions.
• Ability to prioritize multiple assignments and manage competing priorities.
• Strong troubleshooting skills across infrastructure, networking, cloud, and application environments.
• Experience documenting and automating administrative tasks.
• Ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.
• Experience working in fast-paced enterprise environments.
• Strong understanding of networking principles and cloud networking.
• In-depth knowledge of AWS services.
• Working knowledge of Microsoft Azure services.
• Strong knowledge of Microsoft Windows Server administration.
• Strong knowledge of Linux administration (Red Hat and Ubuntu).
• Experience with Linux patch management.
• Understanding of enterprise infrastructure architecture.
• Knowledge of application hosting environments.
• Experience conducting technical research and implementing innovative solutions.
• Strong strategic planning and analytical skills.
• Ability to analyze data and develop process improvements.
• Experience administering enterprise systems across multiple platforms.

Preferred Personal Attributes

• High level of integrity and ability to handle sensitive information.
• Self-motivated and able to work independently.
• Strong collaboration and teamwork skills.
• Excellent written and verbal communication skills.
• Strong research and analytical abilities.
• Adaptable to changing priorities and business needs.
• Quick learner with the ability to master new technologies.
• Creative and effective problem solver.
• Able to prioritize and execute work effectively in high-pressure environments.