Technical Training Manager

Required Qualifications

• A minimum of 7 years of Training (including curriculum development for IT and instructional technology) experience.
• Bachelor's degree in instructional Technology, Computer Science, Information Systems, Education, or related field. Equivalent professional experience may substitute for degree requirements.
• Minimum 2 or more years of training management experience.
• Knowledge of ERP systems, business process transformation, and enterprise software implementations.
• Knowledge of adult learning principles, instructional design methodologies (ADDIE, SAM, or similar), and learning technologies.
• Experience supporting large private sector, public sector, or government technology modernization initiatives.
• Knowledge of curriculum development, technical writing, and training program management.
• Development of job aids, quick reference guides, videos, and multimedia learning materials.
• Advanced curriculum development and instructional design skills.

Preferred Qualifications

• Experience with Learning Management Systems (LMS) and eLearning authoring tools such as Articulate Storyline, Captivate, or similar platforms.
• Ability to create/harness harmony amongst team members.
• Ability to keep stakeholders informed appropriately.
• Ability to work with minimal supervision.
• Able to work onsite in Tallahassee, Florida.
• Excellent general documentation skills.
• Ability to communicate effectively with audiences ranging from executive leadership to end users.
• Experience interacting with functional groups within the Accounting organization to communicate and clarify customer requirements.
• Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using SharePoint for collaboration and document management.
• Experience working under general direction of senior level management.
• Ability to identify training gaps and develop solutions that improve workforce readiness.
• Experience working with the State or with other governments similar in size in terms of annual budget and full-time equivalent (FTE) employee count.
• Knowledge and/or experience with the Florida Accounting Information Resource (FLAIR) subsystem.
• Knowledge and application of Finance and Accounting practices.
• Knowledge of Florida PALM project.
• Knowledge and application of State of Florida financial, accounting, budgeting, procurement, or grants management processes.
• Strong facilitation and interpersonal skills.
• Strong verbal and written communication skills.
• Track record of taking responsibility for end-to-end execution of tasks/assignments.
• Demonstrated experience leading training initiatives.
• Certification in Project Management (PMP), Certified Professional in Talent Development (CPTD), ATD, Prosci Change Management, or related professional certifications is desirable.