What are the responsibilities and job description for the Service Technician (Apprentice Level) position at Tech-24 A Commercial Food Service Repair Company Inc?
Service Technician (Apprentice Level)
United Service – A Tech24 Company
Location: Santa Rosa, CA
Compensation Range: $32-$38
Why Join Tech24?
At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team:
- Weekly Pay – Reliable pay, every week
- Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
- Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
- Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
- Comprehensive Training Opportunities - Advance your skills through manufacturer certified programs, company training, or a blend of both
- Retirement Planning Made Easy – 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
Position Summary
As part of the UST team and broader Tech24 network, the Hot & Cold Jr Technician supports senior technicians in servicing and maintaining commercial cooking (hot side) and refrigeration (cold side) equipment. This role is ideal for someone early in their career who is eager to grow their technical skills through hands-on training and mentorship. The Junior Technician assists with preventative maintenance, basic diagnostics, and repairs while learning company standards, safety practices, and customer service expectations. Over time, this position builds the foundational skills necessary to grow into an independent service technician role.
Key Responsibilities
- Assist senior technicians with diagnosing, troubleshooting, and repairing commercial cooking and refrigeration equipment including ovens, fryers, steamers, griddles, walk-in-coolers/freezers, reach-ins, and ice machines.
- Perform preventative maintenance and routine service tasks under guidance
- Support equipment installations and component replacements as directed
- Accurately document service calls, parts used, and labor hours in the company system
- Communicate professionally with customers while shadowing senior technicians
- Follow EPA, safety, and company compliance standards
- Maintain tools, truck inventory, and job site cleanliness
- Participate in ongoing technical training and development programs
- Assist with emergency service calls alongside experienced technicians as needed
Qualifications
- 1-2 years of experience in commercial cooking and refrigeration service (trade school or field experience welcomed)
- EPA Universal Certification (or willingness to obtain shortly after hire)
- Basic mechanical aptitude and willingness to learn
- Valid drivers license with a clean driving record required
- Strong problem-solving skills and ability to work independently or with little supervision
- Excellent communication and customer service skills
- Ability to lift up to 50 lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Compensation Transparency
The advertised pay range for this position is $32-$38. Final compensation will be determined based on factors such as experience level, certifications, skill set, and overall qualifications. Candidates with prior hands-on commercial cooking and refrigeration experience or relevant technical training may be considered at the higher end of the range.
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
Salary : $32 - $38