What are the responsibilities and job description for the Billing Specialist position at TEC Services, LLC?
BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
- Supports the field operations team by managing the day-to-day activities. This includes:
- Confirming work performed with the field
- Invoicing customers (ensuring accuracy of customer invoices).
- Paying the service providers (ensuring accuracy of the payments).
- Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner.
- Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
- Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations.
- Facilitates new customers and subcontractors’ set-up in Corrigo
- Maintains an up-to-date tracking and analysis file.
- Participates in month end analysis to ensure data integrity and accurate revenue recognition.
- Other duties as assigned by management.
QUALIFICATIONS:
- Good communication skills and the ability to work well with people are essential.
- Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate)
EXPERIENCE:
- 3-5 years of strong customer service experience.
- Experience doing invoicing in a service company preferred but not required.
SKILLS/ABILITIES:
- Good communication skills
- Ability to work well with people is essential.
- Exceptional customer service and problem-solving skills.
- Ability to develop rapport and strong working relationships with customer/accounts
EDUCATION/CERTIFICATION:
- Associates Degree or higher
