What are the responsibilities and job description for the Front Desk Receptionist position at TEC Management LLC?
Job Overview
The Endoscopy Center at St. Francis is seeking a highly organized and professional Front Desk Receptionist to join our team. In this pivotal role, you will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. Your ability to prioritize tasks and maintain a welcoming environment will contribute significantly to the overall efficiency of our office. The hours for this position are Monday - Friday, 6:30am - 5:00pm (10-hour shift), 4 days a week with the day off rotating weekly.
Duties
- Greet and assist patients/visitors in a friendly and professional manner.
- Check in patients as they arrive for their procedures.
- Accurately register and enter patient information into the EMR system.
- Manage the front desk operations, including answering phone calls, responding to inquiries, and directing calls to appropriate personnel.
- Assist staff in the recovery room.
- Analyze patient charts for completeness and other clerical duties as needed.
- Ensure the front desk and waiting room is tidy and welcoming at all times.
- Collaborate with management/staff/physicians as needed to facilitate patient care and office operations.
Requirements
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong customer service skills with a positive attitude.
- Prioritize workload efficiently while maintaining deadlines.
- Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).
- Strong organizational skills with attention to detail.
- Previous experience as a medical receptionist or with medical insurances/EMR (Electronic Medical Record) systems is a plus but not required.
- CPR Certification is preferred but not required.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- High school diploma or equivalent; additional certification in office administration is an advantage.
Additional Information
The Endoscopy Center at St. Francis is a faith-based organization located on the south side of Indianapolis. It is a standalone Endoscopy Center that is a joint venture between Franciscan Health and the Indianapolis Gastroenterology and Hepatology (IGH) physicians. The Center is located in the professional building on Franciscan Health's south side campus. It is not located in the hospital and is not managed by the hospital.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $16 - $17