What are the responsibilities and job description for the Sales Associate position at TEC Equipment Rental?
ABOUT US
TEC Equipment Rental provides light construction and agricultural equipment, maintenance, and service to contractors and homeowners. The company is locally owned and operated in South Carolina, with a staff that has over seventy years of experience in construction equipment rentals. We love what we do, and our customers receive personalized service from an equipment partner that can adapt to their needs quickly.
TEC Equipment Rental is an authorized dealer for many trusted equipment makes, such as Mahindra, Takeuchi, Husqvarna Power, JLG, STIHL, SCAG Power Equipment, Genie, Fecon, Spartan Mowers, and Skyjack, with a large selection of new and pre-owned inventory.
As a reflection of the TEC brand, our team is prepared to ensure the best experience for every customer. From assistance to ongoing maintenance and customization, our service proves we are the friendliest name in equipment rental.
Recognized as a Best Place to Work in South Carolina, we are committed to maintaining a culture of excellence for our team, our partners, and our customers.
Description of Position
The Sales Associate will be responsible for supporting both inside and outside sales. This entry-level position is designed to provide hands-on experience in customer relationship management, sales processes, and product knowledge, while contributing to the overall growth and profitability of the branch. The Sales Associate will engage with customers both in person and over the phone, assist in preparing rental agreements and sales quotes, and participate in outside sales efforts to generate new business and strengthen customer relationships.
Job Duties and Responsibilities
Actively promote the company’s rental products and services through inside and outside sales activities.
Assist in developing new customer accounts and maintaining relationships with existing accounts.
Respond to customer inquiries by phone, email, and in person, providing accurate product availability, pricing, and rental terms.
Prepare rental agreements, sales quotes, and related documentation in the system.
Support outside sales initiatives, including customer site visits, job site evaluations, and networking opportunities.
Collaborate with operations and service teams to ensure equipment availability, delivery, and customer satisfaction.
Maintain accurate records of customer interactions, sales activity, and follow-up actions.
Stay informed on equipment capabilities, applications, and rental programs.
Provide timely and professional communication with customers, management, and team members.
Support in collecting customer payments as needed and ensuring accurate account records.
Education and Certification – Associates or bachelor’s degree in business administration or other related field.- Recommended Work Experiences – Previous customer service or sales experience in equipment rental, construction, or a related industry is a plus, but not required. Knowledge of various phases of construction, equipment applications, features, benefits, operations, and specifications preferred.
- Physical Demands – Ability to bend, squat, crouch, reach, and lift 50 pounds or more; working inside/outside when required by the job; miscellaneous or similar duties may be required from day-to-day.
- Working Conditions – Considerable local and non-local travel may be required; Work with a group and/or team; Frequent conflict situations may be present; Work after normal business hours; Potential hazardous work; Occasional exposure to extreme outside weather conditions and high levels of noise.
