Demo

Housing Stability Case Manager - Permanent Supportive Housing - Individual Adults

TEAMS Constructions
Washington, DC Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 5/1/2026
Description

Housing Stability Case Manager - Permanent Supportive Housing - Individual Adults

Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a full-time Housing Stability Case Manager for our Permanent Supportive Housing; Program. In this role, you’ll help individuals secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall stability. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is located at Stanton Commons in Southeast, DC.

Our Approach And Values

  • We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
  • We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
  • We lead and advocate for changes to make systems more equitable.
  • We strive for excellence and value integrity in all that we do

What You’ll Do

  • Welcomes individual adults to the program, which includes reviewing and explaining program rules and client rights and responsibilities and providing each client with a copy of the Program Rules.
  • Works with individual clients to develop individual goal plans that are measurable and detailed with action steps that will help each client achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
  • Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track clients’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
  • Assists clients with housing search process in collaboration with Housing Specialist. As needed, accompanies clients to view units, advocates for clients with landlords, and assists clients with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies clients to render payment.
  • Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
  • Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.
  • Maintains appropriate files, including detailed, timely case notes, Releases of Information, Unusual Incident Reports, Program Rules, goal plans, home visit reports, rental receipts/ ledgers, financial literacy documents, etc., according to the specifications in the program contract guidelines.
  • Performs other duties as assigned.*

Requirements

Must-Haves

  • Bachelor’s degree in social work or related field required or 4 years social service experience.
  • Minimum one year work experience in social service or related field required with degree. Minimum four years work experience in social service field if no degree.
  • Strong interpersonal, conflict-resolution, and organizational skills required.
  • Ability to work independently and as a team required.
  • A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Nice-to-Haves

  • Prior experience working with individuals or families experiencing homelessness and/or living in poverty strongly preferred.

Why You’ll Love Working Here!

At COH, we prioritize the following well-being and work-life balance-centered benefits: (Full-Time)

  • 8 x Washington Post 150 Top Workplaces winner
  • 8-hour workdays with paid lunch
  • 3 weeks vacation (additional week after two years), 2 weeks sick leave, 11.5 paid holidays and one personal floating holiday on an annual basis.
  • Annual performance-based raises, up to 5% of your annual pay
  • Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding
  • Medical, dental, vision, life & disability insurance 403(b) retirement
  • Leadership development, internal promotions and career growth opportunities
  • A culture grounded in equity, compassion, and well-being

About Us

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

With the help of our amazing staff, we have successfully provided:

  • 50,000 medical visits
  • 6,300 dental visits
  • 17,000 emotional wellness visits
  • 1,384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community? Apply today!

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.

Salary : $26 - $27

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