What are the responsibilities and job description for the Permanent Supportive Housing Case Manager position at JHP, Incorporated?
- Develop and coordinate employment and housing related programs for residents
- Consult with residents in the handling of issues such as family, financial, and educational problems
- Conference with staff to develop case files, status reports, and treatment plans
- Provide crisis intervention between residents
- Maintain accurate and complete consumer records as required by laws, county policies, and administrative regulations
- Enforce rules and regulations to ensure the smooth and orderly operation of shelter programs
- Observe residents to detect and report unusual behavior
- Counsel individuals to help them understand and overcome personal, social, and/or behavioral problems and stigma affecting their growth and development
- Prepare residents for later experiences by encouraging them to explore learning opportunities and to persevere through challenging tasks
- Evaluate residents' abilities, interests, and personality characteristics using assessments, records, interviews, or professional sources
- Provide special services such as effective communication, time management, conflict resolution, in effort to teach residents to handle conflicts without resorting to inappropriate behaviors
- Conduct follow-up interviews with residents to determine if their needs have been met
Additional Knowledge, Skills, and Abilities: Able to work with consumers in a caring and respectful manner with an understanding of and consideration for their unique circumstances; prior experience developing, evaluating, and implementing a case management plan that is millstone driven; experience in identifying community resources; services and linking consumers to these services; completing written forms and reports accurately; building relationships; communicating effectively; providing good listening and coaching skills; and is computer literate and proficient at using Microsoft Office.
Must Have:
- Willing to arrive early and state late, when necessary
- Must be able to establish rapport and build trust with consumers
- Must have an ability to handle crisis situations
- Reliability is a priority
- Great sense of humor
- Criminal background checks and drug testing are mandatory
- CPR/First Aid Certified Prior to Hire
- TB Clearance and Criminal Background Checks (MD and Federal) must be obtained prior to hire
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Ability to Relocate:
- Greenbelt, MD 20770: Relocate before starting work (Required)
Work Location: In person
Salary : $19