What are the responsibilities and job description for the System and Network Administrator II position at TeamLogic IT?
Job Description
Position Description
The System Network Administrator II will be responsible for proactively managing the computer and network systems for client businesses in a collaborative and supportive team culture.. The position responsibilities include system and network administration and management for the client's overall IT environment.
The System and Network Administrator II will monitor and maintain network systems, troubleshoot and make improvements to client's networks as necessary or recommended. End user support will be a key function of the position. The position will be interacting with clients on a daily basis and must be skilled in communicating with end users at all levels of a client organizations. Including help desk calls, ticket management and onsite support.
This is an opportunity to work with a team of seasoned System and Network Engineers to further grow and expand your technical skills.
Position Requirements
We are interested in talking to versatile IT professionals with strong technical and client facing skills that are dedicated to the technology industry. You enjoy creating and managing IT solutions that leverage technology to meet client business needs. Qualifications in the following areas are key:
About our Company
TeamLogic IT- Dallas is a Managed Service Provider with comprehensive IT outsourcing services to manage the information technology environment exclusively for businesses. Our core value is providing Managed IT Services to our clients with a proactive system and network administration philosophy. Our clients depend on us to manage their network and systems, to enable IT strategies to further business growth and to minimize and eliminate network issues for business efficiencies. TeamLogic IT - Dallas supports a complete IT administration service, a variety of business IT consultations and IT management services with a greater range of services than most IT management service companies. We focus on a client's complete IT infrastructure, allowing the client to focus on their core business objectives. The scope of our service is managing the technology needs of our clients including:
Managed IT Services
Proactive System and Network Administration
End User Support
Technology Consulting
Data Backup, Disaster Recovery, Business Continuity Service
Cloud Services
Cybersecurity Services
Email Services
Mobility Services
About our Company TeamLogic IT- Dallas is a Managed Service Provider with comprehensive IT outsourcing services to manage the information technology environment exclusively for businesses. Our core value is providing Managed IT Services to our clients with a proactive system and network administration philosophy. Our clients depend on us to manage their network and systems, to enable IT strategies to further business growth and to minimize and eliminate network issues for business efficiencies. TeamLogic IT - Dallas supports a complete IT administration service, a variety of business IT consultations and IT management services with a greater range of services than most IT management service companies. We focus on a client's complete IT infrastructure, allowing the client to focus on their core business objectives. The scope of our service is managing the technology needs of our clients including: Managed IT Services Proactive System and Network Administration End User Support Technology Consulting Data Backup, Disaster Recovery, Business Continuity Service Cloud Services Cybersecurity Services Email Services Mobility Services
Position Description
The System Network Administrator II will be responsible for proactively managing the computer and network systems for client businesses in a collaborative and supportive team culture.. The position responsibilities include system and network administration and management for the client's overall IT environment.
The System and Network Administrator II will monitor and maintain network systems, troubleshoot and make improvements to client's networks as necessary or recommended. End user support will be a key function of the position. The position will be interacting with clients on a daily basis and must be skilled in communicating with end users at all levels of a client organizations. Including help desk calls, ticket management and onsite support.
This is an opportunity to work with a team of seasoned System and Network Engineers to further grow and expand your technical skills.
Position Requirements
We are interested in talking to versatile IT professionals with strong technical and client facing skills that are dedicated to the technology industry. You enjoy creating and managing IT solutions that leverage technology to meet client business needs. Qualifications in the following areas are key:
- Worked in a Managed Service Provider organization
- Skilled using RMM tools and processes (Kaseya a plus)
- Experience with ticketing systems (Auto-Task a plus)
- Skilled in client interaction and communication
- End user support
- Skilled in network infrastructure and system troubleshooting and issue resolution
- Experience with Windows PC and Server Operating Systems
- Experience with Active Directory
- Understands Backup and Disaster Recovery and Business Continuity strategies
- Interested in working with cloud servers. AWS, Entra, Google.
- Experience with Microsoft 365 including SharePoint, OneDrive, Teams, etc.
- Understands the software update and Patch Management processes
- Document technical procedures and user guides
- Flexibility in providing on-call support for critical issues including after-hours as needed
- Microsoft Administrator fundamental and role-based certifications are desirable
- CompTIA A , CompTIA Network , CompTIA Security
- Other applicable certifications
- 2 or more years working in a Managed Service Provider organization
- Must present a highly professional image and attitude and have excellent customer facing and communication skills.
- Possess strong organizational and time management skills, can work independently, results oriented and self-motivated with the ability to prioritize and multi-task
- Enjoys working in a collaborative and team oriented environment.
- Comfortable working with people at all levels within a client organization.
- We expect the candidate to be responsive to client needs and be accountable for clients overall satisfaction.
- We encourage creative thinking and innovation that leads to inventive solutions and empower the System Network Administrator to design and develop solutions to meet the changing needs of the client.
- Reside in close proximity to Rockwall, Texas 75087. Preferably within a 25 mile radius.
About our Company
TeamLogic IT- Dallas is a Managed Service Provider with comprehensive IT outsourcing services to manage the information technology environment exclusively for businesses. Our core value is providing Managed IT Services to our clients with a proactive system and network administration philosophy. Our clients depend on us to manage their network and systems, to enable IT strategies to further business growth and to minimize and eliminate network issues for business efficiencies. TeamLogic IT - Dallas supports a complete IT administration service, a variety of business IT consultations and IT management services with a greater range of services than most IT management service companies. We focus on a client's complete IT infrastructure, allowing the client to focus on their core business objectives. The scope of our service is managing the technology needs of our clients including:
Managed IT Services
Proactive System and Network Administration
End User Support
Technology Consulting
Data Backup, Disaster Recovery, Business Continuity Service
Cloud Services
Cybersecurity Services
Email Services
Mobility Services
About our Company TeamLogic IT- Dallas is a Managed Service Provider with comprehensive IT outsourcing services to manage the information technology environment exclusively for businesses. Our core value is providing Managed IT Services to our clients with a proactive system and network administration philosophy. Our clients depend on us to manage their network and systems, to enable IT strategies to further business growth and to minimize and eliminate network issues for business efficiencies. TeamLogic IT - Dallas supports a complete IT administration service, a variety of business IT consultations and IT management services with a greater range of services than most IT management service companies. We focus on a client's complete IT infrastructure, allowing the client to focus on their core business objectives. The scope of our service is managing the technology needs of our clients including: Managed IT Services Proactive System and Network Administration End User Support Technology Consulting Data Backup, Disaster Recovery, Business Continuity Service Cloud Services Cybersecurity Services Email Services Mobility Services
