What are the responsibilities and job description for the Digital Performance Coordinator position at Team Velocity?
As a Digital Performance Coordinator, you will play a critical role in driving client success by bridging execution and strategy. You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support.
The ideal candidate is a detail-oriented problem solver who enjoys working with data and identifying opportunities for improvement. You are organized and able to manage multiple accounts and priorities effectively. You are also a strong communicator who can confidently interact with clients and internal teams, as well as a proactive contributor who takes ownership of accounts and follows through on deliverables. As a developing strategist who understands how digital marketing impacts dealership performance.
This is a full-time, salaried, onsite position located in Phoenix, AZ. Candidates must reside within daily commuting distance to our downtown Phoenix office.
Responsibilities
Account Performance & Optimization
- Manage the day-to-day performance of assigned dealership accounts, ensuring campaigns are optimized and aligned with client goals
- Monitor pacing, performance trends, and KPIs across digital channels (Google, Meta, etc.)
- Conduct regular audits to ensure best practices are followed and identify opportunities for improvement
- Execute and recommend optimizations to improve lead volume, cost efficiency, and overall ROI
Client Support & Communication
- Serve as a point of contact for routine client communication and performance updates
- Support and lead client calls focused on digital performance reviews, insights, and next steps
- Answer client questions and resolve issues in a timely and professional manner
- Build strong working relationships with clients while reinforcing trust and transparency
Data Analysis & Insights
- Analyze performance data and translate findings into clear, actionable recommendations
- Identify trends, risks, and opportunities across accounts and communicate insights to clients and internal teams
- Support the development of performance recaps and reporting that tie digital marketing efforts to business outcomes
- Identify and promote additional upsold solutions that will result in incremental performance for dealer client
Collaboration & Execution
- Collaborate with internal teams (Account Coordinators, Data, and Performance teams) to ensure seamless execution
- Maintain clear communication on account status, deliverables, and any performance risks or opportunities
- Assist in onboarding new clients and launching campaigns successfully
Requirements
- Bachelors degree in Marketing, Advertising, Business, Communications, or related field, preferred
- 1-2 years professional experience in digital marketing, account management, or customer success
- Experience with digital advertising platforms (Google Ads, Meta, etc.), highly preferred
Skills
- Strong analytical skills with the ability to interpret performance data and trends
- Excellent communication and presentation skills
- Highly organized with strong attention to detail
- Ability to manage multiple accounts and deadlines in a fast-paced environment
- Google Ads Search/Display/Video certifications and Meta paid ads certifications, highly preferred
Compensation
This position offers competitive compensation, plus commission. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.
Next Steps
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.
ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocitys proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.
Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.
Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.