What are the responsibilities and job description for the Senior Account Manager | OEM position at Team Velocity?
As a Senior Account Manager on the OEM Team, you will work closely with Program Directors to effectively plan and execute monthly marketing campaigns across multiple mediums including email, digital, targeted mail, traditional media, and more.
Candidates must be highly organized, able to multi-task, and be both detail and deadline oriented. Strong communication skills, as well as a desire to develop and hone client interaction skills with high-level executives, is essential. Automotive marketing and/or agency experience is a plus!
This is a full-time, salaried, remote position. Candidate must reside in NASHVILLE, TN or immediate surrounding area for regular in-person dealership visits with our local Nashville clients.
RESPONSIBILITIES
- Attain working knowledge of Team Velocitys agency processes, account management, and integrated strategies
- Provide direction to OEM Coordinator on how to prepare documents, i.e., meeting agendas, reporting decks, and general Client communications
- Schedule, prepare, and manage client meetings, discussions, and conference calls
- Maintain constant communication with Account Teams and internal teams on deliverables status and current work-in-progress using internal processes
- Assist with resolving client questions and needs in a timely manner
- Work to problem-solve production issues and errors; escalate issues, as needed
- Understand Clients goals and effectively organize deliverables to ensure productive results
- Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
- Support Program Director with additional tasks, as needed
- Be capable of managing and overseeing your own accounts/projects
- Assist with business development efforts such as proposals, pitch presentations, opportunity management, client follow-up, etc.
- Be a student of the Industry! Hone your understanding of the automotive industry, personnel, relationships, company culture, products, services, strategic communication planning and integrated marketing strategies
- Continually seek ways to add value to the Client relationship
- Bring value to the team and challenge us to think of ways in which we can be better! Evaluate our efficiencies, our communication, and our overall organization to help us work better together
- Work with internal teams including but not limited to sales, marketing, digital, development, and creative on client expectations, and delivery dates to ensure client satisfaction
REQUIREMENTS
- Bachelor's Degree
- Minimum 3 years professional experience in client account management
- Minimum 2-3 years experience specifically in automotive digital agency, highly preferred
- Proficient in Microsoft Office products, strong emphasis on PPT and Excel abilities
- Extremely strong written and verbal communication skills
- Efficient listening and notetaking skills
- Highly organized and detailed oriented
- Analytical aptitude
- Consistently exercise discretion and logical, independent judgment
- Eagerness to take ownership of projects
- Ability to establish priorities and objectives
- Flexible in a fast-paced, ever-changing environment
- Maintain focus and constructive behavior under pressure
- Self-starter
- Think strategically and execute tactically
COMPENSATION
Competitive compensation commensurate on experience, as well as participation in company benefit offerings including medical, dental, vision, 401(k), unlimited time off, wellness, and more.
NEXT STEPS
If you are interested in this position and would like to be considered, please COMPLETE the online application, and be sure to upload a current resume. NO PHONE CALLS PLEASE.
ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.
We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocitys proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.
Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.
Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.