What are the responsibilities and job description for the Service Advisor position at Team Kia of Bend?
Job Posting TitleService AdvisorJob Description
Are you a driven, experienced Service Advisor ready to take your career to the next level?
Team Kia of Bend is growing fast, and we're looking for a high-performing Service Advisor with a passion for sales and an unwavering commitment to customer satisfaction.
What You’ll Do:
- Greet customers with energy, professionalism, and confidence
- Clearly communicate vehicle service needs, recommend appropriate solutions, and close the sale
- Build long-term relationships with customers by delivering top-tier service
- Drive revenue by identifying up-sell opportunities and presenting value-added services
- Coordinate with technicians to ensure service work is completed on time and accurately
- Maintain detailed records of all customer interactions and service transactions
What We’re Looking For:
- 2 years of experience as a Service Advisor in a dealership or high-volume shop
- Proven track record of sales performance and hitting targets
- Strong customer service background with a “customer-first” mindset
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, competitive environment
- Familiarity with DMS systems and repair order processes (Dealertrack experience a plus)
- High school diploma or GED required (automotive certifications a plus)
What You’ll Get:
- Aggressive pay plan – base salary uncapped commissions
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Ongoing training and career development opportunities
- A supportive, high-energy team environment
- And much more