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HVAC Field Service Representative

Team Horner
Boston, MA Full Time
POSTED ON 3/21/2026
AVAILABLE BEFORE 5/20/2026

Manufacturer's HVAC Field Service Representative - Boston, MA - $2,000 Sign-On Bonus

Dive into a refreshing new HVAC opportunity in the swimming pool industry! Make the Move. Make a Difference. Make it AquaCal.

COMPANY: AquaCal AutoPilot Inc.

REPORTS TO: Field Service Technician Supervisor

FLSA: Non-Exempt

HOURS: Full-time

WHY CHOOSE US?

No sales! Guaranteed 40 hours/week year-round! No on call! Imagine using your HVAC expertise by the poolside - with the industry's best heat pumps. At AquaCal AutoPilot, we are not just offering a job - we're offering a career upgrade in a growing and stable industry, backed by a supportive Employee-Owned Company with nationwide recognition.

Position Summary

Enjoy guaranteed 40-hour workweeks year-round, comprehensive field training, and No On-Call requirements - all while applying your HVAC expertise in a cleaner, more rewarding employee-owned environment. As a brand ambassador, you'll be the face of AquaCal in the field - supporting our valued dealer network and customers with your technical know-how and excellent people skills. If you are ready to build a fulfilling career with a company that values its employees and promotes them from within, this is your moment.

Key Responsibilities:

  • Apply your HVAC expertise while expanding your technical knowledge of pool heat pump systems through comprehensive field training.
  • Provide high quality support to our dealer network and end users to uphold the strong reputation of the AquaCal Service Department.
  • Collaborate with supervisors to ensure adherence to company standards and service excellence
  • Communicate effectively with internal stakeholders, documenting all relevant information accurately to support efficient completion of field service calls.
  • During the off-season (October - April), growth opportunities as a trainer are available and you may be scheduled, with advance notice, for 2-3 weeks of regional service support in Florida, and also provide technical assistance via phone and email to dealers.
  • Perform additional duties as assigned. 

Other Requirements:

  • HVAC Technical School AND 3 years of field service-related experience or equivalent combination of education and experience.
  • Proficient at brazing and soldering using 15%, 45% brazing and 8% soft solder.
  • Clean driver's license and background
  • Current Refrigerant Handling Certification
  • Physical Requirements:
    • Kneel for extended periods of time
    • Twist and bend at the hips
    • Lift up to 100 lbs
    • Withstand hot and humid weather conditions for prolonged periods of time
    • Must be able to maintain core strength to grab service supplies and materials from the service vehicle multiple times daily
    • Must be able to lift and remove themselves regularly from the driver's side of a cargo van.
  • Positive, enthusiastic, and flexible attitude

Compensation & Benefits

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off: Holiday, Vacation and Personal
  • Health, dental and vision insurance offered
  • Short/Long term disability insurance offered
  • 401K and Roth offered
  • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
  • Positive and friendly work environment
  • Merchandise discounts

…and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.


#INDSJ

Salary : $28 - $32

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