What are the responsibilities and job description for the INTERNET/BDC SALES REPRESENTATIVE position at Team Ford Las Vegas?
JOB SUMMARY
Team Ford Lincoln is looking for qualified Internet/BDC Sales Representatives to work in our Lincoln dealership. Team Ford Lincoln is family-owned business and is one of the top 50 Ford Dealerships in the United States. We offer competitive compensation as well as health insurance, 401k and company paid life insurance. Team Ford Lincoln is committed to customer service as evidenced by winning Ford Motor Company's most prestigious honor, The Triple Crown, for the third consecutive year! The ideal candidate should be outgoing, motivated and willing to learn while processing basic computer skills. Applying in person is strongly recommended.
BENEFITS
*Health, Dental, and Vision Insurance
*Company Paid Life Insurance
*401(K) plan w/match
*Competitive Compensation Plan
*Vacation Time
RESPONSIBILITIES
- Handles inbound and completes outbound calls based with a focus on lead generation activities for new car, used car and service drive marketing programs
- Identifies customer's needs of concerns accurately and effectively/
- Other assignments for outbound call include but are not limited to safety recalls, recommended services, special order parts, declined service, pre-paid maintenance, state inspections
- Makes daily call quota
- Respond to inbound internet leads by phone, text message, and email
- Schedules sales appointments
- Confirms all sales appointments
- Reschedules missed sales appointments
- Books appointments based on maintenance schedule per brand and in accordance with company policies and manufacturers specifications
- Assists with answering customer inquiries and problems by routing customer to the contact and or department
- Conducts telephone and in-person transactions courteously and promptly
- Upholds the company's non-disclosure and confidentiality policies and agreements
QUALIFICATIONS
- One year of related experience and/or training; or equivalent combination of education and experience.
- High school diploma or the equivalent and one-year related experience; equivalent combination of education and experience.
- Valid Driver's License.
- Must pass a pre-employment drug screen and background check.
Team Ford Lincoln is an equal opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Offer contingent on passing a drug screen and background check