What are the responsibilities and job description for the Member Solutions Specialist, Federal Benefits + Insurance (W2 Base + Commission) position at Team FESA?
W2 Full-Time | $50K–$75K Income Opportunity | Base Commission | Leads Provided | PTO | Health Benefits
If you're a licensed insurance professional—or someone interested in building a career in financial services—and you value stability, a strong team environment, and a rewarding incentive structure, this role blends appointment scheduling, member account management, and consultative upselling within an established member base.
At FESA, we support federal employees who request guidance on their benefits. In this role, you’ll reconnect with members, coordinate meaningful appointments, and deliver tailored recommendations while providing ongoing, relationship-focused support that strengthens long-term member relationships.
Compensation and Benefits:
- Competitive Pay: Base salary bonus commission opportunities
- Uncapped commission structure designed to reward performance.
- Health, Dental, and Vision Insurance: FESA contributes monthly to insurance coverage that cover you and your loved ones
- Paid Time Off: Start earning paid time off your first day
- Paid, World-Class Training: We invest in your development. Learn from our industry leaders who want you to win and leverage the proven system we’ve built the last two decades.
- Purpose-Driven Work: Help federal employees protect their financial future and retire with confidence.
- Flexible Schedule: Design a full-time schedule that fits your family's needs.
Hear from One of Our Member Services Professionals:
“Working at FESA has changed my life. I’m supported by an incredible team, rewarded for my hard work, and proud of the impact I make for our members.”
The Opportunity:
This is where service meets performance. In this role, you’ll reconnect with members, facilitate valuable conversations, and schedule high-quality appointments while also delivering tailored recommendations through various financial products. Every call is a chance to create trust, expand the FESA impact, and make a real difference in the lives of our clients.
Job Responsibilities:
- Deliver personalized recommendations on federal benefits and supplemental life insurance products.
- Schedule and manage high-quality virtual appointments with members
- Provide a wide array of on-going service support for members such as: annual reviews, account withdrawals or activations, beneficiary changes and more.
- Generate organic referrals and capture member feedback for continuous improvement
Ideal Candidate:
- Active life insurance license preferred, or ability to obtain
- 1–3 years of insurance experience with strong product knowledge and a client-focused sales approach
- Results-driven with high self accountability ; someone who owns outcomes
- Confident communicator who builds rapport quickly
- Tech-savvy, disciplined, and always leveling up
Build a stable, meaningful career where your conversations protect families, your growth is supported, and your income reflects your effort.
Apply today to join FESA’s Member Solutions Team.