Professional, Skilled Sales Appointment Schedulers

About the Company:

Description of the role:

• Schedule appointments for our sales team with potential customers
• Handle incoming customer inquiries and effectively schedule visits
• Manage and organize daily appointment schedules
• Communicate with customers in a friendly, efficient, and professional manner
• Assist in the coordination of follow-up communications to ensure the customer experience is seamless
• Adapt and learn new skills to continuously improve the scheduling process
• Be a team player and collaborate with others to drive team success

• Previous experience in scheduling, customer service, or administrative roles (preferred, but not required)
• Strong phone skills, or the ability to develop them quickly
• Ability to work in a high-paced environment with attention to detail
• Computer savvy and familiarity with scheduling systems or the ability to learn quickly
• Excellent organizational skills and time management
• A driven, self-motivated individual who is committed to success
• A team player who works well with others
• A passion for providing exceptional customer service

Benefits:

• Competitive compensation package ranging from $4000 - $6500 per month
• 401(k)

• 401(k) matching

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• Paid time off

• Retirement plan

• Vision insurance

Responsibilities:

• Responding to customer inquiries via phone calls, emails, and online chat
• Assisting clients in making appointments for purchases, test drives, and other sales needs
• Making contact with potential and past clients via telephone, email, and text coordinating vehicle replacement efforts across the entire database
• Become knowledgeable about the Chevrolet's Company portfolio of vehicles and programs
• Providing detailed product information and assisting customers in making purchasing decisions
• Maintaining regular communication and building strong relationships with customers
• Following up on leads and referrals to generate sales opportunities
• Coordinating with sales team to ensure smooth customer experience and seamless sales process
• Managing and updating customer database
• Meeting or exceeding monthly sales targets and goals
• Providing excellent customer service and resolving any customer issues or complaints

Requirements:

• Inbound and outbound phone call experience preferred but not necessary, auto industry a plus

• Appointment setting skills

• CRM Skills a plus

• Superior communication and customer service skills

• Excellent follow up skills

• Self-motivator

• Bilingual (Spanish) major plus

• Must have a clean & valid driver’s license

• Must be willing to submit to a drug screen prior to employment

• Driver's License (Required)

• High school or equivalent (Preferred)

• Sales Experience: 1 year (Preferred)

• Customer Service: 1 year (Preferred)

Equal Opportunity Employer Statement: Team Chevrolet  is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment.

Salary : $4,000 - $6,500