What are the responsibilities and job description for the Strategic IT Advisor position at Team Builder Recruiting?
Strategic IT Advisor
West Lawn, PA
Do you thrive on turning complex IT challenges into clear business solutions while helping leaders see technology as a true strategic advantage?
Why You'll Love Working with Us
- Meaningful Impact: Partner directly with business owners and decision-makers to shape how technology supports their success and drives business growth.
- Growth Opportunity: Step into a high-visibility advisory role with room to grow as our company and client base expand.
- Collaborative Team: Work alongside experienced engineers and account managers who genuinely support one another.
- Balanced Flexibility: Enjoy a mix of client meetings, strategy sessions, and partial work-from-home flexibility after training.
- Rewarding Culture: Weekly team lunches, quarterly profit sharing, and a workplace that values both fun and professionalism.
About Us
Founded in 2008, Eberly Systems is a Pennsylvania-based Managed Service Provider (MSP) that designs and manages IT systems for small and mid-sized businesses. Our mission is to strengthen small businesses by securing their systems, supporting their teams, and simplifying their technology. Guided by integrity, teamwork, and continuous improvement, we cultivate a flexible, people-first culture where service and excellence are inextricably linked.
What You'll Do as a Strategic IT Advisor:
- Lead client-facing meetings, including onboarding, quarterly reviews, and strategy sessions.
- Manage a portfolio of business clients as their main point of contact and technology advocate.
- Collaborate with internal technical teams to ensure service delivery meets client expectations.
- Monitor client satisfaction and proactively address issues or opportunities for improvement.
- Identify ways to enhance technology alignment, plan upgrades, and improve system performance.
- Document client environments, communications, and account details with precision.
- Support renewals, licensing, and vendor coordination as part of ongoing account management.
- Travel within a 1.5-hour radius around Berks County to meet clients, conduct reviews, and strengthen partnerships.
Our Ideal Strategic IT Advisor:
- Experienced & Educated: Brings 10 years in a client-facing role, ideally within IT services or a Managed Service Provider, and holds a bachelor's degree in Computer Science or Information Systems (preferred).
- Industry Knowledge: Previous experience working at an MSP or IT service provider preferred, with an understanding of business reports, technology solutions commonly utilized in business, or technical sales processes.
- Relationship-Driven: Excels at building trust and maintaining long-term partnerships.
- Strategic Thinker: Understands how technology decisions impact business outcomes.
- Excellent Communicator: Translates technical information into clear, business-friendly language.
- Tech-Savvy: Demonstrates hands-on experience with MSP tools (PSA, CRM, documentation platforms) and Microsoft 365, including licensing structures and cloud migrations.
What We Offer Our Strategic IT Advisor:
- $90,000–$110,000/year base plus commission, DOE
- Full-time schedule, averaging 40–45 hours per week
- Partial work-from-home option after training period – minimum 2 days per week in the office
- Quarterly profit-sharing
- Retirement Plan with a 3% company match
- Paid vacation & holidays
- Mileage reimbursement or access to a company car
- Cell phone stipend
- A paid workday to volunteer at a pre-approved non-profit each quarter
- A team that enjoys working together – weekly team meals, company parties & outings, a latte machine in the office, and more
- A company where integrity, flexibility, and genuine care drive both culture and client success.
To Apply:
If you're ready to bring your strategic insight, professionalism, and heart for service to a team that values integrity, flexibility, and genuine care, we'd love to hear from you. Apply today to take the next step in your career with Eberly Systems.
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Salary : $90,000 - $110,000