What are the responsibilities and job description for the REVELxp - Tailgate Game Day Staff, University of Kansas position at Teall Sports & Entertainment?
REVELxp is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35 years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation
Duties and Responsibilities:
- Greet customers and guests warmly and provide an exceptional game day experience.
- Bellhop Responsibilities - transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met. Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed.
- Welcome Tent Supervision - manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.
- Exhibit outstanding customer service and exemplify REVELxp’s core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience.
- Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.
- Assist the Event Coordinator with day-of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency.
- Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites.
- Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event.
