What are the responsibilities and job description for the Team Supervisor position at Teal's Market?
Teal's Market in Lisbon, ND is seeking a dedicated Night Shift Manager to join our team. As a Night Shift Manager, you will play a key role in ensuring smooth store operations during evening hours, typically working 3-5 shifts per week from 4 pm to 9 pm on weekdays and 2 pm to 9 pm on weekends. Teal's Market is committed to providing exceptional customer service, a welcoming atmosphere, and quality products at competitive prices. This position offers the opportunity to lead a team, engage directly with customers, and contribute to a positive shopping experience in a community-focused environment.
Responsibilities
- Supervise and support store associates during evening shifts, assigning tasks and ensuring timely completion.
- Address and resolve customer inquiries and complaints in a professional manner.
- Maintain a clean, organized, and welcoming store environment.
- Perform cashier and personal shopping duties as needed to support the team.
- Promote store specials, sales, and the Teal's Market App to customers.
- Manage cash intake and reconcile registers at the end of shifts.
- Communicate regularly with the store manager regarding customer feedback, associate performance, and operational issues.
- Arrange coverage for absent team members by calling in replacements as needed.
- Assist with associate training and onboarding to ensure team readiness.
- Sign for deliveries and ensure proper handling of incoming goods.
- Uphold and enforce company policies and guidelines throughout the shift.
Qualifications
- Strong organizational skills and attention to detail, especially when managing cash drawers and registers.
- Effective leadership abilities with an authoritative yet fair approach.
- Friendly, calm, and approachable demeanor.
- Excellent communication and customer service skills.
- Ability to work collaboratively with a team.
- Comfortable handling and counting money accurately.
- Capable of providing clear instructions and guidance to associates.
- Efficient time-management skills.
- Ability to lift and move boxes as needed.
Benefits
- Weekend hourly wage increase
- Associate discounts
- Deli discounts
- Referral bonuses
- Tuition reimbursement and scholarship opportunities
Experience and License Requirements
- Able to work evening shifts?
- Cashier (optional)
- Supervisor (optional)