Business Operations & Marketing Coordinator

Company Description

Founded in 1987, TD&I Cable Maintenance quickly established a reputation for superior communication, installation, and quality service, initially specializing in coaxial splicing and aerial construction in Minnesota and Wisconsin. As technology and industry demands evolved, TD&I expanded its services in 1998 to include directional boring and plowing. With a philosophy that no project is too big or small and every deadline can be met, TD&I experienced significant growth, leading to the expansion of its corporate offices and warehouse in Hudson, Wisconsin in 2000. To meet increasing industry demands, TD&I opened additional offices in Des Moines,

Iowa, in 2010 and Cold Spring, Minnesota, in 2014 to better serve their growing customer base. As of 2025, we now have divisional branch offices in Eau Claire, Wisconsin (Underground Systems – a TD&I Company), and Mankato, Minnesota (Midwest Utilities – a TD&I Company), along with legacy-TD&I, that all now make up TD&I Companies. While much larger in footprint, size and capabilities, TD&I Companies continues to deliver the family-owned and operated customer service and quality it built its reputation on. 

Role Description

The Business Operations and Marketing Coordinator will communicate with current and future Partners of TD&I regarding initial onboarding for projects and keeping all paperwork current for existing Partners. This position will act as a liaison between our Partners and internal Project Managers to make certain they are all moving forward in accordance with company guidelines and contractual obligations.  You will work with internal stakeholders to develop and maintain processes to ensure business operations are happening in an efficient manner.  The Business Operations & Marketing Coordinator will provide support to Leadership related to bid and contract work, including RFP’s and submitting bid proposals. This position will be familiar with/ or become familiar with Telecom Industry organizations. The work will include researching the best organizations for TD&I to be part of, as well as planning and organizing company attendance at industry events. 

Essential Duties and Responsibilities

•       Liaise with and support Project Managers to ensure all projects are executed safely and in contractual accordance.

•       Collaborates with the TD&I Safety Department to ensure contractor compliance with the company’s health and safety policies, standards, and procedures.

•       Prepare and present monthly reports related to work scope.

•       Updating Partner communications in CRM on a real time basis.

•       Auditing of Partner insurance

•       Gathering and filing renewed Certificates of Insurance.

•       Industry membership budgeting and communications.

•       Booking and planning of industry events and attendance.

•       Other duties as assigned.

Contract Administration & Risk Management

•       Manage and review customer and subcontractor documents, including terms, compliance, insurance, and pricing.

•       Support other team members with negotiation of contract terms, resolve disputes, and changes to agreements.

•       Monitor contract performance metrics

•       Provide support to leadership related to bid and contract related responsibilities including RFP’s and submitting bid proposals.

Minimum Skills & Experience Required:

•       3 years of experience in contract management or business operations

•       Understanding of construction industry operations, health and safety standards, and legal documentation.

•       Proficient in reading and interpreting technical and legal documents.

•       Effective communication, negotiation, and interpersonal skills.

•       Ability to manage multiple priorities and cross-functional collaboration.

•       Proficiency in common Microsoft Office applications.

•       High volume communication and organizational skills.

Preferred Skills & Experience:

•       Bachelor's degree in Business Administration, Contract Management, Supply Chain Management, or a related field.

•       5 years in contracts within a construction or utilities environment.

•       CRM experience

•       Process improvement experience

•       Knowledge of insurance compliance.

•       Excellent leadership, decision-making, and strategic planning abilities.

•       Advanced presentation and reporting skills with attention to regulatory guidelines and best practices