Transportation - Operations Administrator

TCI is looking for a motivated, organized, and detail-oriented Operations Administrator to join our team! If you enjoy working in a fast-paced environment, communicating with drivers and customers, and keeping operations running smoothly, this could be the opportunity for you! ????????

???? Pay: $25.00 per hour
???? Schedule: Monday–Friday
???? Hours: 7:00 AM – 3:30 PM

As an Operations Administrator, you'll play an important role in supporting daily transportation and billing operations. Responsibilities include:

• ???? Build and manage daily dispatch loads in McLeod.

• ???? Complete daily load reconciliations and ensure accurate load assignments.

• ???? Respond to customer inquiries via email and phone in a timely and professional manner.

• ???? Gather and compile information to support customer service and operational needs.

• ???? Provide dispatch coverage during vacations and call-offs.

• ???? Communicate with drivers regarding paperwork and dispatch needs.

• ???? Perform driver check-in calls and communicate with customers regarding on-time arrivals.

• ???? Review and process per diem and accessorial invoices.

• ???? Verify billing information and ensure invoices are properly submitted and followed up on.

• ⏰ Assist with other operational needs as required.

The ideal candidate will have:

• ✔️ Strong organizational and attention-to-detail skills.

• ✔️ Excellent communication and customer service abilities.

• ✔️ The ability to multitask and manage multiple priorities.

• ✔️ Experience working in a fast-paced environment.

• ✔️ Strong computer and administrative skills.

• ✔️ A proactive attitude and willingness to support the operations team.

• ✔️ Flexibility to occasionally assist with additional hours when business needs require it.

TCI offers a comprehensive benefits package, including:

• ???? Weekly Pay & Direct Deposit

• ???? Safety Incentives

• ???? Employee Referral Program

• ???? Medical, Dental & Vision Insurance

• ❤️ Employer-Paid Life & AD&D Insurance

• ???? 401(k) with Company Match

• ???? Earned Time Off

• ???????? Paid Holidays

• ????️ Employee Discount Program through LifeMart

TCI is a family-owned transportation company that has been serving customers since 1978. We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.

Apply today and become part of the TCI family! ????????

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