What are the responsibilities and job description for the Account Executive – Airlines, USA position at TCG Digital?
Location: Onsite USA (flexible)
Role Summary
We are looking for an Account Executive to drive new business and expand existing relationships across the North American airline and travel organizations. This is a consultative, enterprise B2B sales role.
You will own the full sales motion: identifying and qualifying opportunities, building relationships with C-suite and VP-level buyers, crafting solution narratives that map our capabilities to real operational problems, and leading commercial negotiations through to close. You will work closely with our pre-sales, solutions architecture, and delivery teams to ensure success.
Key Responsibilities
· Own a named account portfolio across North America, building and executing a multi-year pipeline strategy aligned to company revenue targets.
· Develop and maintain senior-level relationships (C-suite, VP Operations, CIO, CDO, COO) across target accounts, positioning TCG Digital as a trusted transformation partner; not just a vendor.
· Lead complex, consultative sales engagements end-to-end from opportunity qualification and needs discovery through solution development, proposal, commercial negotiation, and contract execution.
· Collaborate with pre-sales and solutions architecture teams to design compelling, client-specific solution proposals that tie our platform capabilities to measurable business outcomes.
· Build and maintain accurate pipeline forecasts in CRM; provide regular, transparent reporting on deal status, risks, and revenue projections to sales leadership.
· Drive account expansion within existing clients by identifying upsell and cross-sell opportunities across TCG Digital’s full portfolio of solutions.
· Represent TCG Digital at industry events, conferences, and airline forums to build market presence and generate qualified pipeline.
· Maintain deep, current knowledge of the competitive landscape and articulate TCG’s differentiated value clearly.
· Serve as the voice of the customer internally, conveying market feedback to product, delivery, and leadership teams to shape roadmap priorities and go-to-market strategy.
Required Qualifications
· 7 years of enterprise B2B sales experience, with a demonstrated track record of closing multi-stakeholder opportunities.
· Direct experience selling to airlines. This is a hard requirement. You must understand airline buying process.
· Proven ability to navigate complex sales cycles (6 – 9 months) involving multiple decision-makers and procurement processes.
· Ability to establish and nurture senior relationships (VP-level and above) that you can engage regularly.
· Strong command of consultative selling methodologies (MEDDIC, Challenger, Solution Selling, or similar).
· Ability to craft and deliver executive-level presentations and business case narratives that connect operational pain points to technology solutions.
· Experience working collaboratively with pre-sales, solutions architecture, and professional services teams.
· Comfort operating in a fast-moving, entrepreneurial environment.
· Bachelor’s degree in Business, Engineering, Aviation Management, or a related field; MBA is a plus.
· Ability to travel frequently for client engagements and industry events across North America and internationally, if necessary.