National Sales Manager - Small Groups

The National Sales Manager’s primary responsibility is to meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan and Goal Worksheet. He/she will develop and execute personal action plans directed at the solicitation of key accounts and new account acquisition to include activities such as phone solicitation, marketing, e-mail blasts, site inspections, face to face sales missions and trade show attendance to achieve maximum activity required.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Minimum of 5 years prior hotel sales experience and/or revenue operations.
• Effective supervisory and communication skills.
• Effective at listening to, understanding, and clarifying the concerns and issues raised by clients.
• Well organized and demonstrated problem solving skills.
• JW Marriott and/or luxury experience preferred.
   

Responsibilities

• Prospect new group business and research business online.
• Respond to inquiries and requests for proposals.
• Plan for and execute a predetermined number of sales trips in feeder cities.
• Attend industry events as indicated in Marketing Plan.
• Monitor operational execution of accounts with all departments.
• Research client room night histories for previous meetings and manage room blocks.
• Plan for and execute executive program presentations in feeder cities.
• Maintain in-depth account files, including files in CI-TY.
• Assist in updating database on a continual basis, and performing periodic audits.
• Understand sales strategies and tactics of competitor hotels.
• Negotiate all rates for group accounts within the guidelines of our budgeted average rate.
• Exhibit diplomacy, business analysis, negotiation, and proposal writing and presentation skills.
• Perform any other reasonable duties as required by management.
   

Education

• 4-year college degree from accredited university preferred.
   

Skills and Abilities

• Excellent group presentation, writing, speaking and training skills. 
• Able to communicate in the English language. Second language is a plus. 
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.  
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
   

Physical Requirements                                                                                                                                                 

• Must be able to work in a fast paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.