Cascata Pool Food Runner

Scope of Position

The Food Runner’s primary focus is to provide prompt, courteous, and efficient food, and beverage service in a luxury brand-inspired hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.

Position Requirements

• Professional demeanor appropriate for a restaurant environment.
• Previous food and beverage experience in a luxury hotel environment is a plus. 
• Basic computer knowledge (Micros or other POS systems).
• Outstanding and professional guest service skills.
• A food handling certificate is an asset.
• Knowledge of food and wine is an asset.
• Excellent eye for detail and the ability to multi-task.
• Must be of minimum legal age to serve alcohol according to state law.
   

Responsibilities

• Greet (using names) and acknowledge each guest promptly with greeting standards.
• Knowledge of Cascata Pool layout and location of all equipment and supplies.
• Know the ingredients, preparation, and proper presentation of all menu items and specials.
• Observe and take note of dirty and occupied tables and seats.  
• Perform side work assigned by management.
• Know and implement standards/procedures of service for guests.
• Maintain cleanliness and condition of the work area.
• Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the Cascata Pool.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED. 

Skills and Abilities

• Ability to communicate in the English language. A second language is a plus. 
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.  
• Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires reaching overhead/standing/walking/reaching and bending throughout the shift.