Banquets Houseperson (On Call)

Scope of Position

The Banquet Setup Attendant will ensure that all meeting rooms are setup to perfection and in accordance with banquet event orders and JW standards. The Attendant will ensure that all rooms are kept clean and clear when not in use.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Basic computer knowledge.
• Minimum of six (6) months experience in high volume banquet service, luxury hotel atmosphere or conference center preferred.
• Must have excellent organizational skills with excellent attention to detail.
• Must have the ability to work under pressure and work independently.

Responsibilities

• Welcome and assist guests according to JW Marriott Turnberry Miami Resort & Spa service standards.
• Remain observant and respond to each guest who passes through the conference center.
• Follow details as required on printed banquet event orders and diagrams.
• Obtain required linen and table skirting from the linen room.
• Gather, pre-sort soiled linen and table skirts before transporting them to the laundry.
• Assist the Banquet service team in setting up china, silverware, and service equipment.
• Clear, sort, and prepare service equipment for refreshes and room sets.
• Break down tables, chairs, and equipment for return to storage.
• Set up of dance floors when required.
• Maintain cleanliness of work areas and back of the house areas.
• Assist in the moving of boxes/packages to the desired areas as requested.
• Assist in the maintenance of equipment.
• Ensure all room setups are accurate, timely and meet established standards.
• Clean and maintain room appearance by dusting, vacuuming, cleaning windows, and general detail of banquet rooms.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED.

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Knowledge of proper cleaning techniques and use of equipment/machinery.

Physical Requirements

• On a continuous basis, stand or walk for long periods of time.
• Intermittently twist to reach equipment or supplies surrounding desk.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.