What are the responsibilities and job description for the Patient Care Coordinator position at Tazwell Orthopedic and Arthritis Clinic?
Job Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energetic and compassionate approach will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your proactive support will help streamline office operations, facilitate effective communication between patients and providers, and uphold the highest standards of patient service. This paid position offers an exciting opportunity to grow within a supportive healthcare environment dedicated to excellence and patient satisfaction.
Duties
- Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations using medical office software.
- Verify patient insurance information and gather necessary medical history details to prepare for appointments.
- Coordinate communication between patients, healthcare providers, and administrative staff to ensure seamless care delivery.
- Manage patient records accurately, update medical charts, and handle documentation in compliance with privacy regulations.
- Provide clear explanations of treatment procedures, appointment instructions, and follow-up care to patients.
- Maintain a tidy and organized front office environment while adhering to infection control protocols specific to healthcare settings.
Qualifications
- Prior experience working in a medical or dental office setting is highly preferred.
- Strong knowledge of medical terminology and familiarity with medical office procedures.
- Demonstrated ability to provide excellent customer service in a fast-paced environment.
- Proficiency with office software applications and electronic health record (EHR) systems.
- Excellent communication skills with the ability to explain complex information clearly to diverse patients.
- Experience supporting medical administrative functions, such as billing or insurance processing, is a plus.
- Knowledge of medical office operations is advantageous but not required. This role is perfect for motivated individuals eager to contribute to a caring healthcare team while developing their skills in medical administration. We value energetic professionals who are detail-oriented, organized, and passionate about delivering exceptional patient experiences!
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee assistance program
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $12 - $14