What are the responsibilities and job description for the Catering Call Center- Fully Remote position at Taziki's Mediterranean Cafe?
You must live in Birmingham, AL.
Benefits Offered | Wage Information
To be eligible for an interview, you must complete the application as well as complete the survey below.
https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp
Job Summary:
(with or without a reasonable accommodation)
This is a remote position.
Benefits Offered | Wage Information
- No late nights, no early mornings!
- Flexible Schedule!
- Great Environment!
- The option to get paid daily!
- Medical, Dental, Vision, and Disability Insurance options!
- Paid Time Off potential!
- 401k program with employer match!
To be eligible for an interview, you must complete the application as well as complete the survey below.
https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp
Job Summary:
- Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture
- Ensure you are providing best in class customer service and experience to all of our guests
- Tracking catering issues and following up with customers as needed
- Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
- Efficiently handle a high volume of incoming calls
- Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
- Maximize store delivery schedules for efficiency
- Must be 21 years of age
- Flexible schedule
- Energetic
- Prior food service experience preferred
- Leadership, guest service, and verbal communication skills with guests/team members
- Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
- Demonstrate sound decision-making and problem-solving skills
- Understand and abide by all company standards and policies (provided in your handbook)
- Monday - Friday
- 8am - 5pm (times may vary slightly)
(with or without a reasonable accommodation)
- Standing
- Walking
- Reaching
- Carrying/ Lifting up to 30 pounds
This is a remote position.
Salary : $16 - $18