Account Coordinator

Position: TaylorMade Experience (TME) Account Coordinator

Directly Reports to: Account Manager/Director and the SVP, Event Management

Position Summary:

This position will contribute to the company in an administrative support role to the Account Manager/Account Director, and leadership team. The Account Coordinator is a creative individual with an attention to detail and a professional image. They are also curious, tech-forward learners who want to build real-world event experience while embracing AI-assisted processes to enhance organization and efficiency. Other requirements include the ability to work quickly and efficiently on multiple projects simultaneously, being results-oriented, working enthusiastically in a constantly changing environment, and possessing strong time management skills. The position entails frequent interaction with clients, specifically support of client accounts, consultants, vendors, and fellow team members.

Job Interactions and Interface:

The Account Coordinator will work directly with the assigned Account Manager, Senior Account Manager, or Account Director to complete the scope of service for client accounts they are designated as a team. The Account Coordinator also has reporting responsibility to the SVP, Event Management. The Account Coordinator will maintain TME values and operations of the office.

General Responsibilities of the Account Coordinator include:

• Plan, organize, and execute TME client events following TME project management guidelines, processes, and procedures.
• Participate in activities related to office maintenance, general mailing/shipping, procurement of supplies, and errands.
• Responsible for drafting meeting agendas and taking/circulating meeting notes with feedback from the assigned Account Manager/Director.
• Meet and coordinate with clients regularly following the lead of the Account Manager/Director. Handle all calendar coordination and scheduling of meetings with client contacts.
• Assist in developing collateral materials, vendor research, and making hotel/travel/transportation accommodations for groups.
• Offer solutions to resolve problems that may arise, promptly.
• Support social media efforts established by the head of the marketing team.
• Provide onsite support at TME events, as needed.
• Some travel will be required, within the DC metro area and across the US.

Minimum Requirements:

• Undergraduate degree preferably in hospitality, event management, or marketing or an equivalent combination of education and experience.
• 1 year of event planning experience.
• Excellent computer and teamwork skills.
• Working knowledge of various IT programs including but not limited to AI platforms, Google Docs, Microsoft Office, Canva, Cvent, OneCause, Teamwork, and Zkipster.
• An ability to effectively interface with executive leadership, clients, and other key stakeholders.
• Good interpersonal, oral, and written communication skills.
• Comfortable working in a fast-paced, small office environment.
• Ability to work in person two days a week in Rockville, MD
• A valid driver’s license is preferred.

If you are interested in learning more, please share with me your salary requirements. In addition, please send to my email at Ivy@TaylorMadeExperience.com your resume and a cover letter in which you answer the following questions:

• What is your biggest professional accomplishment to date that you are most proud of?
• What makes you stand out in a crowd?
• If you could be a superhero, who would you choose to be and why?