What are the responsibilities and job description for the Customer Service Rep. / Weighmaster - (Growth Position) position at Taylor-Montgomery, LLC?
Key Responsibilities (Include but are not limited to):
Overview:
We are a Construction and Demolition Recycling Facility operating in Montgomery, New York. Weare seeking to expand our team with motivated individuals who are eager to jump in, learn quickly, and take on responsibility. Our facility thrives on teamwork and reliability, and we’re excited to bring on someone who’s ready to contribute from day one.
Hours of Operation
- Monday–Friday: 7:00 AM – 4:00 PM
- Saturday: 7:00 AM – 12:00 PM
- Closed for Federal Holidays
Ideal Candidate:
We are looking for a dependable individual with strong attendance, punctuality, and committed to being part of our team long-term. The ideal candidate is someone who shows up consistently, takes pride in their work, and is dedicated to helping our company grow and improve every day.
We want a person who isn’t just looking for a job, but a place to contribute, learn, and become an essential part of what we do. Someone who cares about showing up, supporting the team, and doing their best to make us better in every way they can.
Initial Duties - Weighmaster:
In order to fully understand our operation, we ask that all new candidates begin their training at the scale. Starting at the scale provides a strong foundation in how our workflow functions day-to-day and ensures you gain firsthand experience with customers and the core of our process. This initial training not only helps you build confidence in the role, but also allows you to step in and provide coverage when needed. By learning the scale operations from the ground up, you’ll be better prepared to grow within the company and take on additional responsibilities as you progress.
Other Duties/Responsibilities:
As you gain experience and become comfortable with the scale operations, you will have the opportunity to expand your role and contribute to other areas of the office. These responsibilities include, but are not limited to:
- Office Operations: Learning and supporting general office tasks such as filing, data entry, and record keeping to help keep operations running smoothly.
- Customer Service – Container Side: Assisting with one-on-one customer interactions over the phone, providing quotes, handling inquiries, and building strong customer relationships.
- Scheduling & Dispatching: Coordinating deliveries and pickups, ensuring drivers have accurate information, and helping the team stay organized.
- Pricing & Billing Support: Providing pricing information, assisting with customer issues, and maintaining communication in regard to billing.
- Cross-Training & Coverage: Gaining familiarity with multiple areas of the office to provide coverage when needed and develop a broad understanding of overall operations.
This growth-focused approach allows you to learn the full scope of our business, develop new skills, and take on more responsibility over time!
Required Skills:
- Strong attention to detail and accuracy
- Computer skills (email, spreadsheets, data entry, computer competency)
- Ability to follow instructions clearly and ask questions when needed
- Maintains a professional and courteous demeanor at all times
- Ability to work independently and as part of a team
We would love to invite you to our facility for an in-person interview - please contact us via really Application & Messaging !
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20