HR Assistant

Qualifications:

COMPETENCIES:

• Customer Focus - Knows who internal customers are. Identifies opportunities that benefit the customer (internal and external). Establishes and maintains effective relationships. Delivers products that meet customer expectations.
• Results Oriented - Works as a productive and cooperative member of a cohesive group. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. Solution vs. problem oriented. Demonstrates ability to adjust when obstacles arise.
• Communicates Effectively - Communicates proactively and with purpose and professionally, in a concise and straightforward manner. Attentively listens to others. Communicates to those involved, especially if agreements cannot be kept.
• Accountability - Takes personal responsibility for decisions, behaviors, actions and failures, and commits to necessary corrective action. Able to admit limitations of knowledge, yet demonstrate a willingness to do what is needed to improve. Proactively seeks feedback without being defensive. Does what is right because it is the right thing to do. Leaves personal circumstances outside of work in order to remain engaged in the task at hand. Maintains a positive attitude despite adversity.
• Reliability - Demonstrates reliable and predictable attendance and punctuality.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Follow-Up – Ability to follow up with all candidates and let them know of their current status in the interview phase.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Team Oriented - Ability to get along with others and to work well in a team environment.
• Technical Aptitude - Skill of planning and completing administrative tasks correctly and on time.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

POSITION QUALIFICATIONS

Experience:  2 years of experience in HR or recruitment support required. 

Education: Associate’s degree or equivalent education and experience preferred.

Computer Skills: Must have proficient computer skills including use of Microsoft Office Suite (Outlook/Excel/PowerPoint/Publisher/Word). Ability to learn new software applications. Familiarity with ATS platforms is required, and HRIS platforms a plus. AI and Statistics experience is preferred.

Language Skills: Bi-lingual in Spanish and English preferred

PHYSICAL REQUIREMENTS

N (Not Applicable): Activity is not applicable to this occupation.

O (Occasionally):   Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently): Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly): Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements

Vision (Near)

WORK ENVIRONMENT

Working conditions are normal for an office environment. The noise level in the work environment is usually quiet to moderate.  

This position description is not exhaustive of the duties that you may be required to perform.  Taylor Guitars reserves the right to revise this position description at any time and may require you to perform other duties as circumstances or conditions of its business, competitive considerations or work environment change.

Responsibilities:

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s) 

Recruitment Support:

• Post job openings on job boards (internal / external), company website, and social media platforms.
• Screen resumes and applications, and schedule interviews.
• Communicate with candidates regarding interview logistics and application status.
• Assist with reference checks, background checks, and employment verifications.
• Maintain applicant tracking system (ATS) records and reports.

HR Administration:

• Assist with onboarding processes for new hires, including paperwork, orientation scheduling, and setting up employee files.
• Help maintain and update employee records, HRIS database, and internal documents.
• Answer basic employee inquiries.
• Assist in planning and coordinating employee engagement initiatives and HR events.
• Responsible for ensuring accurate data in employee directory within company intranet BackStage Pass.

General Support:

• Primary relief and backup for Receptionist.
• Prepare HR-related reports and documentation as needed.
• Support in ensuring compliance with company policies and employment laws.
• Provide administrative support to HR leadership and help with special projects.