What are the responsibilities and job description for the Information Technology Technician position at Taylor Guitars?
Company Description
Taylor Guitars, founded in 1974 and 100% employee-owned, is a renowned manufacturer of premium acoustic and electric guitars. Known for its innovative use of technology and skilled craftsmanship, Taylor guitars are celebrated for their superior sound and playability. With a reputation for excellence, Taylor Guitars is the choice of many famous musicians, including Taylor Swift, Jason Mraz, and Zac Brown. Headquartered in El Cajon, CA, Taylor combines tradition and innovation, delivering world-class instruments to guitar enthusiasts globally.
Role Description
The IT Technician will provide support to end users and their devices by analyzing requirements, testing hardware, reading documentation, troubleshooting problems, and installing software solutions. Assist with administration network equipment, servers, and other infrastructure level devices. Be the first line of support for most end-user issues and manage some ongoing projects. You should be comfortable identifying a software or device problem, reviewing technical documentation, and performing the appropriate solution.
Work Schedule: Monday-Friday: 8:00am-4:30pm
IT Technician Salary Range: $22.00 - $26.98
Qualifications
Education & Experience: One year certificate from college or Technical School: Required.
One to two years related experience and/or training; or equivalent combination of education and experience.
Computer Skills: Proven experience with Macintosh operating systems and hardware/software and Apple iDevice products. Proven experience with Microsoft Windows operating systems and MS Office software. Minimum 2 years’ experience with PC Hardware troubleshooting and repair.
Certificates & Licenses: Additional certification in A or MCP is helpful, but not required.
Other Requirements: Must enjoy all aspects of traditional help desk support activity. Must have a professional appearance and behavior. Ability to climb stairs.
Please apply online today!
https://careers-taylorguitars.icims.com/jobs/1759/it-technician/job
Salary : $22 - $27