Regional Manager

HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY

At Taylor Bank, our relationship banking philosophy guides everything we do. We strive to meet the needs of our customers and communities with great service and superior banking products.

WE ARE SEEKING: A dynamic Regional Manager to oversee the operations and performance of multiple branches located in the following areas: Chincoteague, Onley and Cape Charles, VA; Pocomoke, Snow Hill and Berlin, MD.

This position can be based out of our Snow Hill, Maryland or Onley, Virginia branch.

YOU WILL BE RESPONSIBLE FOR:

• Directing operations for the branches assigned in the Region, through subordinate branch managers and supervisors, to ensure that the bank meets established goals and objectives.
• Reviews, coaches, trains, directs, and monitors the work of direct reports, to include market managers/relationship officers, branch managers/relationship officers, and branch operations managers.
• Monitors branch performance throughout the year, establishing goals for deposit products, relationship pricing/profitability, and initiating actions to achieve the goals within the Region.
• Collaborates with Chief Retail Banking Officer to support and communicate strategic direction and expectations of the Bank on a regular basis and reinforces those concepts.
• Monitors product delivery and quality and takes action to resolve problems; reviews customer complaints and assists with resolving any problems.
• Assists with hiring needs, branch staffing levels, and workforce development.
• Partners with HR to address any employee relations issues.
• Directs a proactive approach to customer satisfaction and customer retention. Listens to, and fully understands, internal and external customer needs. Interacts in an effective and positive manner with customers and co-workers.
• Ensures the Region is in compliance with all regulations; responsible for compliance issues associated with deposit programs including Regulations B, D, E, Z, CC, and DD.
• Contributes to process improvement activities as branch subject matter expert and assists with roll-out of new policies, procedures, and initiatives.
• Partners with HR for training and reinforcing the delivery to front line staff.
• All additional duties as assigned.

YOU SHOULD HAVE:

• Bachelor's degree (B. A. or B. S.) from four-year College or University in related field.
• At least five years of related experience or equivalent combination of education and experience.
• Advanced knowledge of branch banking operations, including teller duties, opening new accounts and products and services.
• A minimum of two (2) years supervising a team of employees.
• Must be proficient in the Microsoft Office Suite: Excel, Word, PowerPoint.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.

WE OFFER:

• Strong growth opportunities.
• A friendly, collaborative work environment.
• An amazing benefits package: including affordable medical, dental and vision plans; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more.
• This is a salaried, exempt position.

CLICK APPLY NOW!

Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.