What are the responsibilities and job description for the Front Desk Receptionist position at Taylor B Pope DMD?
Front Desk Representative – Dental Office
Position Overview
Our small, family-friendly dental practice is seeking a professional, personable, and dependable Front Desk Representative to join our team. The ideal candidate will possess excellent communication skills, outstanding customer service abilities, and a strong understanding of dental office operations. We are looking for someone who enjoys helping patients, thrives in a team environment, and is committed to providing exceptional patient care.
Requirements
- Dental office experience required.
- Knowledge of dental terminology and dental procedures.
- Excellent customer service and communication skills.
- Strong computer literacy and ability to learn dental software systems.
- Professional and positive attitude.
- Strong organizational and multitasking skills.
- Ability to work efficiently in a fast-paced environment.
- Dependable, detail-oriented, and team-focused.
Responsibilities Include, But Are Not Limited To:
- Greeting patients with a friendly smile and welcoming attitude.
- Checking patients in and out for appointments.
- Collecting and processing patient payments.
- Answering incoming phone calls and returning patient calls.
- Scheduling and confirming appointments.
- Coordinating referrals with specialists and other healthcare providers.
- Reviewing treatment plans and answering patient questions.
- Maintaining accurate patient records and documentation.
- Providing exceptional customer service to ensure a positive patient experience.
Benefits
- Paid Time Off (Vacation and Personal Time)
- Uniform Allowance
- Medical Reimbursement
- 401(k) Contribution
- Quarterly Bonus Opportunity
About Our Office
We are a close-knit, family-oriented dental practice dedicated to providing quality care in a welcoming and compassionate environment. We value teamwork, professionalism, and building lasting relationships with our patients and community.
If you are friendly, motivated, and have a passion for helping patients while providing excellent customer service, we encourage you to apply.
Hours: Monday-Thursday 8:15 am-5pm
Pay: $13.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Parental leave
Experience:
- Dental office: 1 year (Required)
Ability to Commute:
- Ayden, NC 28513 (Preferred)
Work Location: In person
Salary : $13 - $20