What are the responsibilities and job description for the Front Desk Receptionist position at HMI: Halifax Motors, Inc.?
Company Description
HMI: Halifax Motors, Inc. is a highly advanced technical auto repair shop located just outside Halifax, NC. Specializing in European imports, the shop focuses on solving complex technical diagnoses and repairs. Operating by appointment only, HMI serves customers during business hours from Monday to Friday, 8:00 AM to 4:00 PM. With a commitment to providing expert service, HMI is a trusted name in the automotive repair industry.
Role Description
This is a full-time, on-site role located in Halifax, NC, for a Front Desk Receptionist. The Front Desk Receptionist will handle day-to-day tasks such as greeting and assisting customers, answering and directing phone calls, scheduling appointments, managing clerical duties, and maintaining a welcoming, organized front desk environment. Additional responsibilities may include handling inquiries, providing excellent customer service, and ensuring smooth communication between staff and clients.
Qualifications
- Strong Phone Etiquette and professional Receptionist Duties skills
- Proficiency in Clerical Skills, including scheduling, organization, and basic administrative work
- Excellent Communication and Customer Service skills
- Ability to manage a busy front desk environment efficiently
- Basic computer skills and familiarity with appointment management software
- High level of professionalism and ability to maintain confidentiality
- Previous experience in a customer-facing or administrative role is a plus
- High school diploma or equivalent required