What are the responsibilities and job description for the Cashier position at Tavistock Restaurant Collection?
Description
Boxi Park
Designed with the community in mind and constructed entirely out of repurposed shipping containers, Boxi Park is the Central Florida hub for food, fun, friendship, and relaxation.
Our outdoor counter-serve restaurants, designed specifically for Boxi Park, feature cuisine created by world-class chefs with Michelin-rated restaurant experience. Concepts include;
- Canonita Street Taqueria
- Claw and Order
- Fowl Play
- The Grill Next Door
Boxi Park is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture.
Operating Hours - Thu-Fri 5-11PM | Sat 11AM-11PM | Sun 12-9PM
POSITION SUMMARY
The Cashier is responsible for delivering genuine hospitality to our guests. This position is critical to the guests overall satisfaction and experience in the Park. As a Cashier, it is your responsibility to seek to understand the guests needs while enhancing their experience.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Maintain proper grooming and uniform standards
- Greet guests with a genuine welcome while making a fantastic first impression
- Deliver genuine hospitality to and establish emotional connections with our guests
- Contribute to the overall teamwork and success of the restaurant
- Communicate effectively with guests and team members
- Handle cash and credit card payment with accuracy
- Adhere to alcohol awareness procedures
- Prepare bill using the POS, present to guest, and accept payment in a timely manner
- Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
- Handle guest complaints professionally and alert a manager immediately
- Communicate food sensitivity or allergy with managers and chefs
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction
- Maintain high level of cleanliness and sanitation
- Demonstrate professional and gracious demeanor at all times
- Perform all opening, running, and closing duties accurately
- Perform any job function requested by the management team
POSITION QUALIFICATIONS
Competency Statement(s)
- Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
- Communication – Listens to others and communicates in an effective manner
- Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
- Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
- Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
- Problem Solving – Resolves difficult or complicated challenges
- Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Benefits:
401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance
Requirements
SKILLS & ABILITIES
Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience is preferred
Computer Skills: N/A
Certificates & Licenses: N/A
Other Requirements: N/A