What are the responsibilities and job description for the Manager position at Tavistock Restaurant Collection?
Description
About Tavistock Restaurant Collection & Boston
Tavistock Restaurant Collection is a growing restaurant group behind distinctive dining concepts across the United States. In Boston, our portfolio includes celebrated restaurant experiences such as Abe & Louie’s, Atlantic Fish Co., Coach Grill, and Joe’s American Bar & Grill—each known for exceptional food, genuine hospitality, and memorable guest experiences.
Boston is a city defined by history, energy, culture, and a world-class dining scene. From the Back Bay and waterfront to the surrounding communities, the region brings together residents, business travelers, students, and visitors who value both classic hospitality and fresh, elevated dining experiences.
Working with Tavistock Restaurant Collection in Boston means joining a team committed to preserving the character of iconic restaurants while continuing to evolve, innovate, and deliver exceptional experiences for every guest. It is an opportunity to grow your hospitality career within a respected restaurant group with multiple concepts, strong leadership, and meaningful opportunities for advancement.
As a Restaurant Manager, you will help create the daily service moments that turn guests into regulars while developing a team that delivers genuine, polished, and memorable hospitality.
Responsibilities
- Lead day-to-day restaurant operations, including floor management, shift execution, guest recovery, reservations, pacing, and service standards.
- Coach, train, and motivate servers, bartenders, hosts, and support staff to deliver warm, attentive, and consistent hospitality.
- Maintain a visible leadership presence during service and model urgency, professionalism, and a guest-first mindset.
- Assist with hiring, onboarding, scheduling, performance management, and team-member development.
- Monitor labor, sales, inventory, cash handling, and other operational controls during assigned shifts.
- Partner with culinary and beverage leadership to ensure timely, accurate, and high-quality food and beverage execution.
- Support special events, promotions, and local community engagement opportunities.
- Ensure compliance with company policies, food-safety, alcohol-service requirements, and sanitation standards.
- Address guest concerns promptly and professionally while identifying opportunities to improve the overall guest experience.
What We Offer
- Competitive compensation and benefits package.
- Professional development and advancement opportunities within a growing restaurant group.
- The opportunity to lead at established, high-volume restaurant concepts in the Boston market.
- A collaborative, high-energy workplace where hospitality, teamwork, and guest experience are at the center of the work.
Requirements
Qualifications
- 2+ years of restaurant management or supervisory experience in a full-service, high-volume environment.
- Strong knowledge of front-of-house service standards, labor management, guest recovery, and shift operations.
- Demonstrated ability to coach teams and build positive working relationships.
- Experience with wine, beer, spirits, cocktails, and responsible alcohol service is preferred.
- Excellent communication, organization, and problem-solving skills.
- Availability to work evenings, weekends, and holidays.