Content and AI Specialist

Shape the Future of the Digital World: Content & AI Specialists

Location: Onsite in New Braunfels, TX

About TaskUs

TaskUs is a global leader in providing outsourced digital services to the world’s most innovative technology companies. We are a collective of “ridiculously smart people” who put People before Profits. Whether we are protecting social media users or training the next generation of AI, we do it with a "People First" culture.

The Roles: Choose Your Impact

We are hiring for two critical functions. While both require elite attention to detail and a passion for technology, they offer different ways to impact the digital landscape:

Role A: Content Moderator (The Guardian)

Focus: Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community guidelines.

• Key Responsibilities: Review posts, images, and videos; enforce policies with fairness; handle sensitive content with empathy; and support crisis management regarding misinformation.
• Best For: Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space.

Role B: Content Rating Specialist (The AI Architect)

Focus: Large Language Models (LLM) & AI Training In this role, you help "teach" AI how to think and communicate. You will interact with cutting-edge AI systems to test their accuracy and refine their logic.

• Key Responsibilities: Beta-test LLMs; grade AI responses for accuracy; interact with AI from a system perspective; and extract/annotate data from long-form audio and text.
• Best For: Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence.

What You’ll Bring

• English Proficiency: B2 level or higher (Reading, Speaking, Listening).
• Precision: An eagle eye for detail and the ability to follow complex, evolving client guidelines.
• Resilience: The ability to work with sensitive or repetitive content while maintaining high-quality output.
• Objectivity: The ability to set aside personal bias to make decisions based strictly on provided rubrics.
• Adaptability: Comfortable working in a fast-paced environment with flexible shifts (including nights/weekends).

Your Well-being Matters

TaskUs is a leader in Psychological Health and Safety. Because these roles can involve processing sensitive or complex data, we provide:

• On-site Wellness Coaches and resiliency training.
• 24/7 Psychological Support grounded in neuroscience and clinical psychology.
• Evidence-based activities integrated into your workday to support your mental health.

Why Join Us?

• Career Growth: We emphasize internal mobility; today’s specialist is tomorrow’s leader.
• Competitive Benefits: Outstanding Medical, Dental, and Vision plans, 401k match, and pet insurance.
• Ridiculous Culture: Join a diverse, inclusive team that values your unique perspective.

Ready to make a difference? Apply now and let us know which path fits you best!

Pay: From $23.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program

Work Location: In person

Benefits:

Salary : $23