Patient Care Coordinator

This Isn’t Just a Front Desk Job. It’s a Critical Role in Patient Care, Practice Flow, and Helping People Feel Seen and Supported.

Whether a patient is calling for the first time or checking in for another visit, you are the person who helps them feel welcomed, remembered, and supported.

At Liberty Rehabilitation Specialists, that person could be you.

We are looking for a bilingual Patient Care Coordinator who brings warmth, organization, and compassion to every interaction. Someone who can create calm during a busy day, help patients understand what comes next, and keep the front office running smoothly.

This is a part-time position working Monday through Thursday from 8:00 AM to 4:00 PM at our South San Antonio location.

Fluency in both English and Spanish is required.

Why This Role Matters

You will be the first impression and often the person patients rely on throughout their care.

From the first phone call to the final check-out, you will help patients navigate appointments, insurance information, paperwork, and follow-up care. Your ability to communicate clearly, stay organized, and make people feel comfortable will directly affect their experience and recovery.

Liberty Rehabilitation Specialists is a small, family-like clinic dedicated to creating a comfortable, home-like environment for both patients and team members. You will work directly with the owner and join a close-knit team that genuinely cares about its patients and works well together.

If you enjoy solving problems, creating order, supporting others, and making people feel cared for, you may be a strong fit for our team.

What You’ll Do

Patient Support and Scheduling

• Greet patients and visitors warmly and create a welcoming environment.
• Answer patient questions regarding appointments and clinic services.
• Schedule appointments and manage provider calendars.
• Assist patients with the check-in and check-out process.
• Coordinate follow-up appointments and communicate next steps clearly.
• Contact patients as needed to support attendance and continuity of care.

Insurance and Patient Information

• Verify patient insurance information.
• Update patient demographics, medical records, and other important information.
• Help patients understand relevant appointment and insurance information.
• Protect patient confidentiality at all times.
• Collect required information and payments professionally and accurately.

Front Office Operations

• Answer incoming phone calls with warmth, confidence, and professionalism.
• Monitor the schedule and communicate with the clinical team throughout the day.
• Complete filing, data entry, correspondence, and other administrative tasks.
• Maintain accurate, complete, and organized patient records.
• Help keep the front office calm and efficient, even during busy periods.
• Collaborate with the owner and clinical team to coordinate patient care.

You’re a Great Fit If You:

• Are fluent in both English and Spanish.
• Have 1 to 2 years of front desk, administrative, or patient coordination experience.
• Have previous experience in a medical, dental, rehabilitation, or other healthcare office.
• Communicate with clarity, patience, kindness, and confidence.
• Have strong organizational and multitasking skills.
• Can work in a fast-paced environment while maintaining attention to detail.
• Are comfortable scheduling appointments, answering phones, entering data, and maintaining patient records.
• Have familiarity with medical terminology.
• Are dependable, self-motivated, positive, and task-oriented.
• Enjoy solving problems and helping systems run smoothly.
• Want to work for a small practice where your contributions are noticed and valued.

What’s In It for You

• Pay: $15 to $17 per hour
• Part-time position
• Monday through Thursday
• 8:00 AM to 4:00 PM
• No on-call responsibilities
• Paid time off
• Paid sick time
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) with company matching
• Training and professional development
• Company parties and team activities
• Direct collaboration with the owner
• Supportive, family-like work environment

Why Join Liberty Rehabilitation Specialists?

We are not a large corporate healthcare system. We are a small, patient-centered practice where people know one another, work together, and genuinely care about the experience patients receive.

Our team is committed to helping people feel better, move better, and live better without relying solely on medications, injections, or surgery.

As our Patient Care Coordinator, you will play an important role in creating that experience. Your work will help patients feel comfortable, keep the clinical day organized, and allow the entire team to provide better care.

One team member described the environment simply:

“This group cares about patients and works really well together.”

If you want a position where people notice your effort, patients feel your impact, and you can work closely with the owner of a growing private practice, we would like to meet you.

We are scheduling interviews now and moving quickly.

Apply today to join Liberty Rehabilitation Specialists.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Application Question(s):

• Are you fluent in both English and Spanish?
• Are you available to work Monday through Thursday from 8:00 AM to 4:00 PM?
• How many years of front desk, administrative, or Patient Care Coordinator experience do you have in a healthcare setting?
• Do you have experience with or familiarity with EMR, scheduling, or medical billing systems?
• Do you have experience verifying insurance information, updating patient records, or collecting patient payments?
• Do you have experience answering patient inquiries and converting new patient leads or referrals into scheduled appointments? Please describe.
• Are you willing to participate in training designed to improve patient communication, scheduling, and lead conversion?

Work Location: In person

Salary : $15 - $17