What are the responsibilities and job description for the COMMUNITY SERVICE AIDE position at Tarrant County, TX?
Summary
Provide social service information, referrals, clerical support and follow-up case management services for persons in the community seeking assistance. Assist clients applying for public services.
This posting may close at any time once a sufficient number of applications have been received
Grant Funded Position
BENEFITS
Tarrant County employees enjoy superior health, retirement, and insurance benefits & 13 County Holidays
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Essential Duties and Responsibilities
- Provides social service information, referrals and follow up case management
- Will identify clients through street outreach and solicitation at various public and private venues for disease risk reduction messages and screening opportunities
- May contact parties for drug screens, call lab, call attorneys with results and keep files
- May transport clients seeking service to the health department
- Will perform venipuncture for clients seeking service at various venues in the county
- Screens clients to determine immediate needs and makes proper referrals according to protocols
- May perform outreach and educational functions in the community
- May be required to make home visits as part of case management and client education which includes: driving to public or private client locations, dispensing health education information, delivering/administering medications under strict protocols and obtaining a completed general health questionnaire from clients
- Documents all outreach activities and client services: pulls court jackets, searches records, contacts attorneys and prepares files for warehouse
- May act as reception desk relief at noon and in the absence of the receptionist answering and phones and greeting clients
- Performs all other related duties as assigned
Minimum Requirements
- High school diploma or GED with one (1) year of experience working with the public. Additional education may be substituted for experience on a year for year basis.
- Must have the ability to read, write, and comprehend the English language.
- Must have a valid driver's license.
IMPORTANT
To be considered for this position, your application must be complete and clearly reflect the minimum qualifications. Incomplete information in the Education (including type of degree, field of study, and graduation status), Experience, or Certification/License sections may result in disqualification, as eligibility for minimum qualifications cannot be confirmed without complete documentation. Proof of educational attainment is required during onboarding.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Physical Demands and Work Environment & Other Requirements
While performing the duties of this position, the incumbent is regularly required to stoop, bend, push and pull. May have to lift heavy boxes or objects up to 50 pounds and perform outdoor setup of tables and tents for screening activities.