What are the responsibilities and job description for the Multi-site Business Manager position at Tarragon Property Services?
If you're seeking an exciting career opportunity with ample room for growth and a supportive work environment, look no further! Tarragon Property Services is on the lookout for a talented and motivated Property Business Manager to join our dynamic team. As a Property Business Manager, you will play a pivotal role in creating a thriving and harmonious community, ensuring residents and staff take pride in calling our property home. This role would report to the Regional Property Manager and would be fully responsible for the management of Riverside Park Apartments in Puyallup and Aster Apartments in Sumner.
RESPONSIBILITIES
People Management:
- Develops a team that embodies the integrity and professionalism of Tarragon Property Services.
- Hires (with RM approval), trains, evaluates, and supervises all on-site employees.
- Coaches and reviews on-site employees and offers promotion recommendations to RM.
- Handles disciplinary action, including terminations with input and approval from RM and HR.
- Reviews staff timesheets and time-off requests and submits approvals by payroll deadlines.
- Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
- Work cooperatively with other residential managers.
Business Management
- Strives to continually meet or exceed resident satisfaction.
- Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community. Reports concerns or changes to RM.
- Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
- Ensure timely payment of rents and other resident charges. Pursue and collect debts from current and past tenants.
- Oversees, develops, and participates in leasing programs to ensure their success.
- Monitors closing ratios of leasing associates to ensure requirements are met. Recommends additional training of leasing associates if necessary.
- Reviews, approves or rejects resident applications.
- Reviews all renewals and prepares rent increase recommendations to RM according to the operating budget and market conditions.
- Implementing residential retention and renewal programs.
- Prepares and follows guidelines of the operating budget.
- Approves the payment of all invoices in Avid.
- Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to TPS- standards.
- Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, contract developments, contract negotiations, etc.
- Reviews and approves monthly and quarterly leasing bonuses.
- Responsible for quarterly coaching and development with all team members.
- Reports and analyzes monthly financials.
QUALIFICATIONS
- A minimum of 2 years of residential property management experience, including at least 1 year in multi-family leasing and at least 1 year in an assistant manager position with supervisory responsibilities.
- Previous experience with lease-ups is strongly preferred.
- Strong knowledge of Landlord-Tenant laws in Washington State.
- A high school diploma or equivalent is required.
- A college degree or related coursework is preferred.
- Excellent written and verbal communication, organizational and leadership skills are required.
- Valid driver's license, sound driving record and auto insurance required.
- Computer literacy required. Proficiency in preparing Word documents and Excel spreadsheets in addition to property management software is preferable. Yardi experience a plus.
WHY WORK FOR TPS?
- 401(k) Retirement Plan with Company Match
- Health Insurance, including Dental & Vision Insurance FSA
- Career advancement training and opportunity
- Life Insurance
- Long-term Disability Insurance
- Paid Time Off and Holidays
- Wage Rate: $80,000-$90,000 per year
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $80,000 - $88,000