Housekeeping Supervisor I

Job Title: Housekeeping Supervisor

Reports to: Lodge Manager 

Level: Hourly

Schedule: 6 weeks on / 2 weeks off rotation, or as per manger's discretion and business needs

Scope:  Responsible for leading the day-to-day housekeeping operations at the lodge, supervising housekeepers and laundry staff to ensure guest rooms and community spaces meet cleanliness and quality standards in a high-occupancy, fast-paced environment.

WHO WE ARE

Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America. We take pride in building not just accommodations, but communities — and that same commitment to people extends to our own team.

We believe that a great guest experience starts with a great employee experience, and we invest in the people who make that happen every day.

PRIMARY RESPONSIBILITIES

• Accountable and responsible for maintaining a safety culture, following all SOPs, JSAs, and policies and procedures as set out by Target Hospitality.
• Direct the team under your supervision to ensure compliance with standards, policies, and SOPs.
• Accountable and responsible for ensuring rooms are in compliance with community standards.
• Maintain a correct count of all rooms cleaned in the dorm or on the floor, following the assignments given by the Head Housekeeper.
• Report to management any guest infractions relating to property damage or guest rules.
• Clean and maintain all common areas of Target Hospitality facilities, including but not limited to floors, doors, hallways, entrances, and shampooing carpets.
• Wash, dry, and fold linens, including but not limited to sheets, towels, blankets, and comforters.
• Make beds and clean all aspects of rooms daily. Cleaning tasks include, but are not limited to, making beds, dusting, vacuuming, sweeping and mopping, and cleaning washrooms, closets, windows, and mirrors.
• Clean and sanitize washrooms, including but not limited to sinks, toilets, showers, and floors.
• Replenish items in guest rooms, such as facial tissue, toilet paper, and body wash.
• Maintain a clean and well-organized housekeeping cart equipped with the necessary PPE.
• Ensure all chemicals are dispensed, used, and stored in compliance with the Target Hospitality HSE program, policies, and procedures.
• Responsible for restocking, distributing, and maintaining the cleanliness of housekeeping areas, including housekeeping rooms and laundry.
• Exceed our guests’ needs by providing world-class customer service.
• Attend all safety meetings and participate in Target Hospitality emergency response procedures.
• Additional duties may be assigned by a manager.

PHYSICAL DEMANDS

• Stand for long periods of time, up to 12 hours or more, with scheduled breaks.
• Short- and long-distance walking required.
• Use of stairs and step stools.
• Use force when pushing and pulling carts that weigh on average 50 lbs.
• Frequently lift an average weight of 25 lbs with a maximum of 50 lbs. Where weights may exceed 50 lbs, the assistance of another person or a lifting aid is mandatory.
• Must be able to crouch, bend neck, back, and torso from waist to floor, and must be able to twist from left to right and right to left.
• Ability to work in a physically demanding, high-stress environment.
• Frequently reach below waist, waist to shoulder, and above shoulder, with frequent neck, back, and torso twisting from left to right without restriction.
• Perform repetitive movements at the wrist, including side to side and up or down, and multiple grasps of an average of 10 lbs with a maximum of 25 lbs.
• Handling objects with hands and/or fingers.
• Occasional manual dexterity requirements, including the ability to type and use a 10-key.

WORKING CONDITIONS AND ENVIRONMENT

• Ability to hear and understand verbal instruction as well as other sounds such as safety alarms and signals.
• Must be able to see without impairment for inspection purposes, and able to read small text such as product warning labels.
• Exposure to extreme hot and cold environments.
• Chemical exposure.
• Ability to work within a rotational schedule of 6 weeks on and 2 weeks off, or as per manager’s discretion and business needs.
• Ability to work safely and navigate within small, close quarters and congested areas.
• Occasional exposure to elevated noise and surroundings.

QUALIFICATIONS

• 5 years housekeeping experience, preferably in a remote camp or the hotel/hospitality industry, or equivalent.
• Ability to communicate effectively, both written and orally, in English.
• First aid certification is preferred.
• Ability to work within a team environment.
• Must be able to work effectively and efficiently with or without supervision.
• Strong prioritization and time management skills.
• Ability and willingness to travel and work long rotations away from home.
• Must be able to pass a background check and urinalysis.
• Must provide your own transportation to and from the facility.

WHAT'S IN IT FOR YOU

We offer a comprehensive benefits package designed to support you and your family — on the job and beyond:

• Free Housing & Meals On Rotation — While on rotation at the lodge, housing, meals, laundry, and gym access are all provided at no cost to you.
• Health Coverage — Medical, vision, and dental insurance to keep you and your family covered.
• Flexible Spending — HSA and FSA options to help you save on healthcare costs.
• Employee Assistance Program — Confidential support for life’s everyday challenges, big and small.
• Pet Insurance — VPI pet insurance to help care for your four-legged family members too.
• Retirement Savings — 401(k) plan with company match to help you plan for the future.
• Easy Enrollment — Online enrollment portal makes signing up for benefits fast and simple.
• Competitive Pay — Compensation that reflects your skills and hard work.