Luxury Fine Jewelry Advisor - Novi

Client Relationships: Establish and nurture long-term relationships with clients, understanding their tastes, preferences, and special occasions.

Job Title: Luxury Fine Jewelry Advisor
Location: Novi, Michigan
Employment Type: Full-Time

About Us:

Tapper’s Jewelry is actively seeking a full-time Diamond and Bridal Category Analyst at our West Bloomfield, Michigan location. We are celebrating over 48 years in business and are recognized as one of the Top Workplaces by the Detroit Free Press. This is an exciting opportunity to join an established and growing organization in a professional, process-driven environment that values accuracy, integrity, and operational excellence.

At Tapper’s we specialize in curating and showcasing the world’s most exquisite fine jewelry collections. Renowned for our commitment to quality, craftsmanship, and personalized service, we cater to a clientele who values artistry and timeless elegance. We are seeking a passionate and knowledgeable Luxury Fine Jewelry Advisor to join our team and elevate the guest experience to new heights.

At Tapper’s, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work toward creating a workforce that reflects the diversity of our clients and the communities we serve.

Role Overview:
As a Luxury Fine Jewelry Advisor, you will be a trusted expert and brand ambassador, guiding clients through their selection of exceptional jewelry pieces. Your role will be pivotal in delivering personalized service, building lasting relationships, and showcasing your expertise in luxury jewelry.

Key Responsibilities:

• Product Expertise: Maintain a deep knowledge of fine jewelry collections, gemstones, metals, and craftsmanship techniques to provide informed recommendations.
• Sales Excellence: Meet and exceed individual and team sales targets while delivering a consultative, no-pressure approach to client engagement.
• Showroom Presentation: Ensure the showroom reflects a luxurious and welcoming environment, with displays arranged to showcase the artistry and elegance of each piece.
• Custom Design Support: Collaborate with clients on bespoke jewelry designs, ensuring their vision is expertly realized.
• After-Sales Care: Provide exceptional follow-up services, including resizing, cleaning, and maintenance, ensuring clients feel valued beyond their purchase.
• Trend Awareness: Stay informed about the latest trends in luxury jewelry, gemstones, and global design influences to keep your expertise relevant and fresh.

Qualifications:

• Proven experience in luxury retail or high-end sales, with a focus on fine jewelry or related industries preferred.
• Passion for gemstones, precious metals, and the art of jewelry-making.
• Exceptional interpersonal and communication skills, with the ability to connect authentically with a sophisticated and diverse clientele.
• A meticulous eye for detail and an appreciation for craftsmanship and design.
• Ability to thrive in a fast-paced, client-focused environment.
• Proficiency in POS systems.
• Multilingual abilities are a plus.

What We Offer:

• Competitive salary with performance-based bonuses.
• Access to exclusive fine jewelry collections.
• Comprehensive training in gemstones, jewelry design, and industry trends.
• A supportive and inspiring work environment.
• Opportunities for professional growth and career advancement.
• Competitive benefit package.

Physical Requirements

• Move throughout the sales floor and remain at a workstation as needed during scheduled shifts.
• Use a computer, tablet, phone, and point-of-sale system.
• Examine jewelry and merchandise details.
• Communicate effectively with customers and team members.
• Occasionally lift or move merchandise and supplies up to 20 pounds.
• Access display cases, storage areas, and merchandise locations.
• Perform these essential job functions with or without reasonable accommodation.

Equal Employment Opportunity Statement

We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other status protected by applicable law.

How to Apply:
If you have a passion for fine jewelry and a talent for creating memorable client experiences, we encourage you to apply. Please submit your resume to employement@tappers.com.

Join our team and immerse yourself in a world where artistry, craftsmanship, and exceptional service come together to create unforgettable moments for our clients. Your journey toward a dazzling career starts here!

Job Type: Full-time

Pay: $22.00 - $60.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you prefer a part time or full-time position?
• What is the best e-mail address to reach you?
• Can you tell us more about your fine jewelry experience?
• What type of schedule you are available to work?
• Are you available to work weekends?
• Is this your most current resume you are submitting to us?
• Are you interested in working at our Novi location?

Work Location: In person

Salary : $22 - $60